# The Down Index, 2023-W08

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **45** ServiceNow Cloud Observability: [Not evaluating unified alerts](https://down.guide/lightstep/DWN-bf60dafc82) (Major outage, 1h 42m)
2. **39** Flagsmith: [Issue processing analytics data](https://down.guide/flagsmith/DWN-cd241fd9b2) (Degraded, 4h 22m)
3. **37** Lokalise: [Lokalise's API is unavailable](https://down.guide/lokalise/DWN-81c3652dae) (Major outage, 4m)
4. **34** Gusto: [Some administrators are unable to process payroll](https://down.guide/gusto/DWN-27107add7e) (Partial outage, 13h 53m)
5. **32** Courier: [Delayed Automation Execution](https://down.guide/courier/DWN-679117c3a4) (Partial outage, 1h 19m)
6. **32** Gusto: [Most administrators are experiencing errors processing contractor payments.](https://down.guide/gusto/DWN-a3dd2abf4c) (Partial outage, 4h 31m)
7. **31** Coda: [Partial outage of pack requests from clients](https://down.guide/coda/DWN-f13e5017c1) (Partial outage, 3h 47m)
8. **28** Filestack: [503 Errors](https://down.guide/filestack/DWN-1c42165928) (Degraded, 1h 37m)
9. **22** Svix: [Elevated API errors (tiny fraction of requests)](https://down.guide/svix/DWN-116ee4c8d8) (Degraded, 47m)
10. **17** Mailjet: [Intermittent access issues](https://down.guide/mailjet/DWN-06462e31be) (Degraded, 39m)
11. **8** Atlassian Statuspage: [Delayed delivery of Incident notifications via email](https://down.guide/statuspage/DWN-1f0e728e95) (Degraded, 0m)

Previous week: https://down.guide/rankings/2023-W07; next week: https://down.guide/rankings/2023-W09

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