# The Down Index, 2023-W11

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **42** PyPI: [PyPI Emails Not Sending](https://down.guide/pypi/DWN-af6a2cbbb6) (Major outage, 3h 56m)
2. **37** api.video: [Video ingestion issue](https://down.guide/api-video/DWN-37d58490a0) (Partial outage, 35m)
3. **30** CloudBees: [Authentication latency and timeouts](https://down.guide/jenkins/DWN-1d8e7ad403) (Partial outage, 42m)
4. **30** Lucid: [Incident with lucid.app](https://down.guide/lucid/DWN-5d3e292ab2) (Partial outage, 33m)
5. **23** Daily: [Problems connecting to rooms](https://down.guide/daily/DWN-7c948ff907) (Degraded, 2h 34m)
6. **22** LogRocket: [Ingestion Delays](https://down.guide/logrocket/DWN-128b69f88e) (Degraded, 2h 14m)

Previous week: https://down.guide/rankings/2023-W10; next week: https://down.guide/rankings/2023-W12

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