# The Down Index, 2023-W13

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **41** Basecamp: [HEY is down](https://down.guide/basecamp/DWN-0993405b78) (Major outage, 43m)
2. **36** Courier: [Message Status Delays](https://down.guide/courier/DWN-e64b211fbb) (Partial outage, 1h 5m)
3. **26** api.video: [Broken button the embedded player](https://down.guide/api-video/DWN-04d2694240) (Degraded, 17m)
4. **23** PyPI: [Uploads are failing intermittently](https://down.guide/pypi/DWN-9634478d0f) (Degraded, 23h 25m)
5. **20** Coda: [Periodic automations are currently delayed](https://down.guide/coda/DWN-b1ffe9f855) (Degraded, 2h 5m)
6. **18** Percy: [Degraded API Performance](https://down.guide/percy/DWN-34a2481749) (Partial outage, 0m)
7. **16** Stream: [Elevated error rate in our edge network](https://down.guide/stream/DWN-b2fa89868d) (Degraded, 37m)

Previous week: https://down.guide/rankings/2023-W12; next week: https://down.guide/rankings/2023-W14

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