# The Down Index, 2023-W17

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **36** Hex: [Table display filter inconsistency](https://down.guide/hex/DWN-c943e95f7c) (Partial outage, 1h 38m)
2. **23** PyPI: [PyPI uploads are failing](https://down.guide/pypi/DWN-898b36af88) (Degraded, 19h 8m)
3. **22** Twitch: [Identified Checkout Issues](https://down.guide/twitch/DWN-244e3c7bca) (Degraded, 2h 19m)
4. **22** Mailjet: [Intermittent Mailjet app access and scheduling campaign issues](https://down.guide/mailjet/DWN-0c2c45456e) (Degraded, 1h 51m)
5. **21** TaxJar: [Elevated API Errors](https://down.guide/taxjar/DWN-de9b6e7ca2) (Degraded, 0m)
6. **19** ServiceNow Cloud Observability: [Alert status in Web UI may display Unknown](https://down.guide/lightstep/DWN-79f5683d09) (Degraded, 2h 4m)

Previous week: https://down.guide/rankings/2023-W16; next week: https://down.guide/rankings/2023-W18

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