# The Down Index, 2023-W22

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **47** ServiceNow Cloud Observability: [Webapp is down](https://down.guide/lightstep/DWN-7541965b72) (Major outage, 4h 23m)
2. **25** Dropbox Sign: [We are having performance problems with our API endpoints](https://down.guide/dropbox-sign/DWN-f38c4795bc) (Degraded, 1d 19h)
3. **22** Percy: [Intermittent prompts showing up in Safari on iPhone snapshots](https://down.guide/percy/DWN-3d088258b5) (Degraded, 2h 58m)
4. **20** Mapbox: [Degraded Mapbox Live Traffic Data](https://down.guide/mapbox/DWN-917c9c494e) (Degraded, 59m)
5. **19** Atlassian Statuspage: [Some Statuspage users are experiencing difficulties in creating/editing incidents](https://down.guide/statuspage/DWN-63e4c4ebc5) (Degraded, 1h 57m)
6. **19** imgix: [Issues with Management API](https://down.guide/imgix/DWN-95640f4b9f) (Degraded, 2h 10m)
7. **18** Gusto: [Most users are experiencing slowness in their accounts](https://down.guide/gusto/DWN-588d744077) (Degraded, 42m)
8. **8** Frontegg: [Degradation in Tenant API Token authentication](https://down.guide/frontegg/DWN-9cb8263ffd) (Degraded, 0m)

Previous week: https://down.guide/rankings/2023-W21; next week: https://down.guide/rankings/2023-W23

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