# The Down Index, 2023-W30

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **55** Metabase Cloud: [Unable to create new Metabase cloud instances](https://down.guide/metabase/DWN-74d1d1e90b) (Major outage, 21h 11m)
2. **43** Metabase Cloud: [Unable to create new database connections](https://down.guide/metabase/DWN-9e5b8d31f4) (Partial outage, 20h 4m)
3. **28** Rootly: [Slack Outage (3rd Party) Impacting Rootly Slack App](https://down.guide/rootly/DWN-f6bfa8e1e3) (Partial outage, 1h 4m)
4. **27** ServiceNow Cloud Observability: [Span Query Unavailability and Latency](https://down.guide/lightstep/DWN-4e04b00155) (Degraded, 10h 55m)
5. **27** Courier: [Inbox messages degradation for versions lower than v2](https://down.guide/courier/DWN-800782b666) (Partial outage, 1h 1m)
6. **22** Mapbox: [Traffic Maps V1 Degradation](https://down.guide/mapbox/DWN-8260c20a45) (Degraded, 4h 26m)
7. **22** Mapbox: [Mapbox Speeds Degradation](https://down.guide/mapbox/DWN-2df8cffd1b) (Degraded, 4h 22m)
8. **22** Stitch: [Single-Sign-On Outage](https://down.guide/stitch/DWN-cba44554b4) (Degraded, 2h 41m)
9. **18** Close: [Elevated Error Rate](https://down.guide/close/DWN-221a7faeab) (Partial outage, 0m)

Previous week: https://down.guide/rankings/2023-W29; next week: https://down.guide/rankings/2023-W31

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