# The Down Index, 2023-W31

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **42** CockroachDB Cloud: [Serverless Cluster Resource Limit Throttling](https://down.guide/cockroachdb/DWN-43f1d55d01) (Partial outage, 3h 39m)
2. **38** CockroachDB Cloud: [Serverless intermittent connection failures](https://down.guide/cockroachdb/DWN-4f66179f16) (Partial outage, 2h 41m)
3. **33** Clearbit: [Salesforce Platform Delayed Enrichment](https://down.guide/clearbit/DWN-879c2ad2c3) (Degraded, 3d)
4. **33** Clearbit: [Slow Audience Load Times](https://down.guide/clearbit/DWN-14e12fb801) (Degraded, 17h 22m)
5. **29** Spacelift: [Problems logging into Spacelift accounts](https://down.guide/spacelift/DWN-41a3d26070) (Partial outage, 1h 46m)
6. **27** Superhuman: [Some notifications are not being delivered](https://down.guide/superhuman/DWN-5d6a0df95e) (Degraded, 6h 51m)
7. **26** PyPI: [Some PyPI web requests failing.](https://down.guide/pypi/DWN-7c85293151) (Partial outage, 27m)
8. **26** Doppler: [Unable to fetch secrets from the Doppler dashboard and API](https://down.guide/doppler/DWN-8e9f010256) (Partial outage, 22m)
9. **24** Dropbox Sign: [We are currently investigating performance problems with our site and API endpoints](https://down.guide/dropbox-sign/DWN-d25d69981c) (Degraded, 3h 37m)
10. **23** Gusto: [Some companies are seeing double debits for payroll and payments processed through Gusto](https://down.guide/gusto/DWN-46105aafc1) (Degraded, 9h 32m)

Previous week: https://down.guide/rankings/2023-W30; next week: https://down.guide/rankings/2023-W32

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