# The Down Index, 2023-W37

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **32** Mapbox: [Missing or Incorrect POI Brand Name in Search](https://down.guide/mapbox/DWN-8fd3981593) (Partial outage, 1h 9m)
2. **32** Opsgenie: [Atlassian Account login issues](https://down.guide/opsgenie/DWN-51252f8d9e) (Partial outage, 5h 23m)
3. **32** ServiceNow Cloud Observability: [Errors and higher latency on all API endpoints](https://down.guide/lightstep/DWN-9712ef0594) (Degraded, 6h 28m)
4. **31** Flagsmith: [Identity integrations are not being triggered](https://down.guide/flagsmith/DWN-134d46ce12) (Degraded, 1h)
5. **31** Atlassian Statuspage: [Atlassian Account login issues](https://down.guide/statuspage/DWN-150e08f2cb) (Partial outage, 5h 21m)
6. **30** Clearbit: [Audience Alert Delay](https://down.guide/clearbit/DWN-09c122ae1b) (Degraded, 2h 44m)
7. **25** Dropbox Sign: [Signature requests experiencing misplaced/missing fields and signatures](https://down.guide/dropbox-sign/DWN-0628054009) (Degraded, 23h 37m)
8. **24** Dropbox Sign: [There's an increase in error during signing.](https://down.guide/dropbox-sign/DWN-9ada931e9d) (Degraded, 2h 41m)
9. **22** Mailjet: [Message Sending Delay](https://down.guide/mailjet/DWN-93cef1de35) (Degraded, 1h 39m)
10. **19** Postman: [Elevated error rates for request history storage](https://down.guide/postman/DWN-688da96709) (Degraded, 1h 26m)
11. **19** Close: [Background Processing Delayed](https://down.guide/close/DWN-ac6077f1fb) (Degraded, 54m)
12. **17** Courier: [Message status updates are delayed](https://down.guide/courier/DWN-7f4ea40757) (Degraded, 49m)

Previous week: https://down.guide/rankings/2023-W36; next week: https://down.guide/rankings/2023-W38

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