# The Down Index, 2024-W02

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **42** Gusto: [We are currently experiencing higher than normal call volume.  During this time, please leverage help center for support.](https://down.guide/gusto/DWN-b32ccdcfcd) (Major outage, 1h 59m)
2. **34** Dropbox Sign: [We are currently investigating performance problems with our site and API endpoints](https://down.guide/dropbox-sign/DWN-e6fcb0f1ac) (Degraded, 13m)
3. **33** Octopus Deploy: [AWS deployments failing when using service role for EC2 instance](https://down.guide/octopus/DWN-ed1c53fdea) (Partial outage, 31d 7h)
4. **28** SourceHut: [Network outage](https://down.guide/sourcehut/DWN-f04ebde53a) (Partial outage, 0m)
5. **24** Typeform: [Typeform Summary/Reports - Data aggregation delay](https://down.guide/typeform/DWN-fa97f9f3b6) (Degraded, 3d 6h)
6. **19** Postman: [Elevated error rates  for GitHub integrations](https://down.guide/postman/DWN-20fafbcd4f) (Degraded, 1h 29m)
7. **17** Frontegg: [Entitlements Service is in a degraded state](https://down.guide/frontegg/DWN-890d8aa5c8) (Degraded, 42m)
8. **16** Spacelift: [Elevated GitHub Error Rate](https://down.guide/spacelift/DWN-b3b39997fa) (Degraded, 18m)
9. **9** Spacelift: [Elevated API Errors](https://down.guide/spacelift/DWN-2e180f9660) (Degraded, 0m)
10. **8** Mapbox: [Mapbox Traffic Data Live Traffic Outage](https://down.guide/mapbox/DWN-0b814164b6) (Degraded, 0m)

Previous week: https://down.guide/rankings/2024-W01; next week: https://down.guide/rankings/2024-W03

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