# The Down Index, 2024-W19

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **34** ServiceNow Cloud Observability: [High failure rate in metric queries](https://down.guide/lightstep/DWN-5aa821dca3) (Partial outage, 2h 37m)
2. **33** imgix: [Assets not displaying in Asset Manager](https://down.guide/imgix/DWN-5a31999934) (Partial outage, 10h 30m)
3. **31** Stream: [High error rate on one of our Feed shards in the us-east region](https://down.guide/stream/DWN-d67f4fdacf) (Partial outage, 47m)
4. **24** FullStory: [Login Issues & Partial Capture Outage (Web & Mobile)](https://down.guide/fullstory/DWN-14e6881241) (Degraded, 4h 15m)
5. **20** Ably: [Push notification delivery issues](https://down.guide/ably/DWN-2bbf8bbad5) (Degraded, 0m)
6. **19** Secureframe: [Controls page in degraded state](https://down.guide/secureframe/DWN-df211fee35) (Degraded, 35m)
7. **19** Vectara: [Corpus creation and indexing performance degraded.](https://down.guide/vectara/DWN-d5a46c2b54) (Degraded, 4m)
8. **19** FullStory: [Delayed search and dashboard results](https://down.guide/fullstory/DWN-803f5ac06b) (Degraded, 1h 4m)
9. **16** Vectara: [Increased indexing latency](https://down.guide/vectara/DWN-c0028caa45) (Degraded, 7m)

Previous week: https://down.guide/rankings/2024-W18; next week: https://down.guide/rankings/2024-W20

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