# The Down Index, 2024-W23

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **49** Hotjar: [Some session data not being ingested](https://down.guide/hotjar/DWN-d7e558f841) (Major outage, 1d 15h)
2. **42** PyPI: [Outage in python.org and us.pycon.org](https://down.guide/pypi/DWN-7e3f47550e) (Major outage, 27m)
3. **42** Pusher: [Stats collection experiencing an interruption](https://down.guide/pusher/DWN-f7de1c9ed5) (Major outage, 1h 39m)
4. **37** ServiceNow Cloud Observability: [Degraded spans queries](https://down.guide/lightstep/DWN-7c8caa10c9) (Partial outage, 10h 3m)
5. **35** Census: [Brief downtime for unscheduled database maintenance](https://down.guide/census/DWN-661f602f57) (Partial outage, 5m)
6. **32** npm: [Intermittent failures installing scoped packages](https://down.guide/npm/DWN-6d2ef9ca72) (Partial outage, 1h 43m)
7. **31** Opsgenie: [Error responses across multiple Cloud products](https://down.guide/opsgenie/DWN-226872de09) (Partial outage, 1h 21m)
8. **22** LinkedIn: [Linkedin.com - Issue](https://down.guide/linkedin/DWN-ba1b7a7c9c) (Degraded, 2h 45m)
9. **21** Pulumi Cloud: [Resource search indexing is delayed](https://down.guide/pulumi/DWN-c3efde29e7) (Degraded, 3h 5m)
10. **20** Mapbox: [Maps services are experiencing degraded performance.](https://down.guide/mapbox/DWN-5f5ddc418d) (Degraded, 2h 6m)
11. **19** Pulumi Cloud: [Elevated ESC API Errors](https://down.guide/pulumi/DWN-659843c1cc) (Degraded, 44m)
12. **19** LinkedIn: [Jobs - Issue](https://down.guide/linkedin/DWN-d7b36b99c9) (Degraded, 55m)
13. **19** LinkedIn: [Linkedin.com - Issue](https://down.guide/linkedin/DWN-0bf9a708df) (Degraded, 1h)
14. **19** Unit: [Degraded service for cards](https://down.guide/unit/DWN-a813a80b82) (Degraded, 20m)
15. **18** SigNoz Cloud: [Ingestion - Operational](https://down.guide/signoz/DWN-9210077251) (Degraded, 0m)
16. **18** PyPI: [PyPI Database Upgrades](https://down.guide/pypi/DWN-ec1df9701c) (Degraded, 1h 9m)
17. **17** Atlassian Statuspage: [Error responses across multiple Cloud products](https://down.guide/statuspage/DWN-b1f45146ad) (Degraded, 48m)
18. **11** Spacelift: [Elevated API Errors](https://down.guide/spacelift/DWN-cff0fec50f) (Degraded, 2m)

Previous week: https://down.guide/rankings/2024-W22; next week: https://down.guide/rankings/2024-W24

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