# The Down Index, 2024-W37

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **53** Bitbucket: [Users are experiencing reCaptcha errors while signing up](https://down.guide/bitbucket/DWN-9aefcd9ab0) (Major outage, 1h 21m)
2. **44** Trello: [Users are experiencing reCaptcha errors while signing up](https://down.guide/trello/DWN-da91932343) (Major outage, 1h 21m)
3. **40** Opsgenie: [Users are experiencing reCaptcha errors while signing up](https://down.guide/opsgenie/DWN-01a7f0a650) (Major outage, 1h 21m)
4. **38** Census: [Partial Sync Outage](https://down.guide/census/DWN-b0c2dd18da) (Partial outage, 5h 5m)
5. **38** Front: [Delays in sending and receiving Gmail messages \[gmail\]](https://down.guide/front/DWN-85709ef023) (Partial outage, 3h 47m)
6. **36** Superhuman: [Gmail Outage](https://down.guide/superhuman/DWN-8d8d404cb2) (Partial outage, 32m)
7. **31** Figma: [Service disruption](https://down.guide/figma/DWN-03cac7bae6) (Partial outage, 3h 26m)
8. **30** Vectara: [Queries Impacted](https://down.guide/vectara/DWN-ffa48f5c2b) (Partial outage, 51m)
9. **29** Close: [Application Loading Issue](https://down.guide/close/DWN-9d610e4655) (Partial outage, 1h 32m)
10. **27** Superhuman: [Delays in Ask AI email indexing](https://down.guide/superhuman/DWN-4b697d571f) (Degraded, 9h 34m)
11. **22** Substack: [Issue with setting up new custom domains](https://down.guide/substack/DWN-9a518b9b9d) (Degraded, 1h 53m)
12. **19** Figma: [Service Disruption](https://down.guide/figma/DWN-738d288b45) (Degraded, 1h 28m)
13. **19** Figma: [Service disruption - images not loading](https://down.guide/figma/DWN-e13e0a2b86) (Degraded, 1h 20m)
14. **19** UploadThing: [UTFS.io outage](https://down.guide/uploadthing/DWN-8c9193d0e5) (Partial outage, 0m)
15. **10** Spacelift: [Elevated API Errors](https://down.guide/spacelift/DWN-3368bb642c) (Degraded, 1m)

Previous week: https://down.guide/rankings/2024-W36; next week: https://down.guide/rankings/2024-W38

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