# The Down Index, 2024-W39

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **52** Front: [Increased error rate sending and receiving messages on email-based channels](https://down.guide/front/DWN-c2498613f7) (Partial outage, 6h 26m)
2. **50** Octopus Deploy: [Octopus.com/signin Unavaliable](https://down.guide/octopus/DWN-df4b3ad300) (Major outage, 1h 6m)
3. **45** Pinterest: [Ads Manager — Creation, Ads Manager — Bulk Editor, Shopping Endpoints, Catalogs](https://down.guide/pinterest/DWN-5d05a0211f) (Major outage, 4h 44m)
4. **39** Ably: [Inaccurate day and month stats aggregates since 8th September](https://down.guide/ably/DWN-c865c17c1e) (Degraded, 1d 1h)
5. **31** Uploadcare: [Webhook Service Degradation](https://down.guide/uploadcare/DWN-cd317c98e9) (Partial outage, 2h 12m)
6. **31** Twitch: [Identified Web Issues](https://down.guide/twitch/DWN-81c606b213) (Partial outage, 1h 8m)
7. **31** Liveblocks: [useUsersThreads\_experimental instabilities](https://down.guide/liveblocks/DWN-93715adbf6) (Degraded, 4h 27m)
8. **28** Percy: [Degraded performance in percy - builds taking longer to finish](https://down.guide/percy/DWN-1a0d31a82c) (Partial outage, 31m)
9. **28** Opsgenie: [Reported issues with OEC functionality](https://down.guide/opsgenie/DWN-704682ce63) (Partial outage, 59m)
10. **25** Cypress Cloud: [Cloud - Resolved (The detected issue has been resolved)](https://down.guide/cypress-cloud/DWN-4f6a2cb6db) (Partial outage, 24m)
11. **25** Close: [High database load causing app performance issues](https://down.guide/close/DWN-0b4cf2e4df) (Degraded, 5h 12m)
12. **22** npm: [Issue with publishing packages](https://down.guide/npm/DWN-5d7be4ef53) (Degraded, 1h 47m)
13. **21** Cypress Cloud: [Degradation in some Accessibility and UI Coverage runs](https://down.guide/cypress-cloud/DWN-9b97986905) (Degraded, 3h 33m)
14. **18** Affirm: [Merchant Portal not Loading for Some Merchant Accounts](https://down.guide/affirm/DWN-41586bd081) (Degraded, 15m)
15. **18** imgix: [Contact form downtime](https://down.guide/imgix/DWN-ee8d0d498f) (Degraded, 1h 19m)
16. **15** CockroachDB Cloud: [Small number of serverless clusters unavailable](https://down.guide/cockroachdb/DWN-2db871c920) (Degraded, 15m)

Previous week: https://down.guide/rankings/2024-W38; next week: https://down.guide/rankings/2024-W40

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