# The Down Index, 2024-W40

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **48** Liveblocks: [API timeouts with 502 status code](https://down.guide/liveblocks/DWN-66f7249a63) (Partial outage, 1h 14m)
2. **44** Pinterest: [Search - Outage](https://down.guide/pinterest/DWN-bb070718f7) (Major outage, 5h 41m)
3. **43** Mailjet: [Login issues with Mailjet Application](https://down.guide/mailjet/DWN-ed43e520ec) (Major outage, 2h 44m)
4. **33** Superhuman: [Salesforce Performance Degradation](https://down.guide/superhuman/DWN-fbf31f4e53) (Partial outage, 22h 59m)
5. **30** Svix: [Increased latency and failures for non-create-message endpoints (create message not affected)](https://down.guide/svix/DWN-7cc51dc7a2) (Partial outage, 20m)
6. **30** Substack: [Posts not being delivered via email](https://down.guide/substack/DWN-a51b023355) (Partial outage, 1h 2m)
7. **30** SambaNova Cloud: [Brief Service Outage](https://down.guide/sambanova/DWN-428f206c44) (Major outage, 0m)
8. **27** Smartling: [Delays in the Job statuses and progress updates](https://down.guide/smartling/DWN-035258f200) (Degraded, 2h 42m)
9. **25** Bugsnag: [Issues with symbolicating JS and mobile errors](https://down.guide/bugsnag/DWN-c41695c0db) (Degraded, 6h 33m)
10. **25** Substack: [Posts incorrectly auto paywalled](https://down.guide/substack/DWN-56f660b5e1) (Degraded, 9h 25m)
11. **24** Secureframe: [New integration connections are not showing up in the UI](https://down.guide/secureframe/DWN-c8713d9c04) (Degraded, 1h 16m)
12. **24** Census: [Sync performance degraded](https://down.guide/census/DWN-8ec19882ca) (Degraded, 43m)
13. **23** Superhuman: [AI Features Currently Down](https://down.guide/superhuman/DWN-ef954b10d2) (Degraded, 1h 22m)
14. **23** Secureframe: [Dashboard: Tests and Frameworks showing 0 findings](https://down.guide/secureframe/DWN-15b0ddb741) (Degraded, 3h 47m)
15. **10** Spacelift: [Elevated API Errors](https://down.guide/spacelift/DWN-16dcfaf5b8) (Degraded, 1m)

Previous week: https://down.guide/rankings/2024-W39; next week: https://down.guide/rankings/2024-W41

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