# The Down Index, 2024-W50

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **46** Substack: [Elevated Error Rates](https://down.guide/substack/DWN-4c5f98197e) (Partial outage, 29m)
2. **41** PyPI: [Infrastructure Outage](https://down.guide/pypi/DWN-5c75b34071) (Major outage, 1h 25m)
3. **37** Trello: [Users aren't able to create new repeats or run existing ones when using the Card Repeater Power-Up](https://down.guide/trello/DWN-cc8627a658) (Partial outage, 2h 32m)
4. **36** Octopus Deploy: [Package Acquisition step sometimes fails with exception](https://down.guide/octopus/DWN-bc118091d3) (Partial outage, 1d 2h)
5. **35** Superhuman: [OpenAI outage impacting TL;DR and Semantic Search](https://down.guide/superhuman/DWN-d541766bce) (Partial outage, 2h 57m)
6. **32** Vectara: [Generation Failures: OpenAI  experiencing an outage](https://down.guide/vectara/DWN-c0819ba829) (Partial outage, 1h 42m)
7. **30** Pulumi Cloud: [Degraded performance in Pulumi Deployments](https://down.guide/pulumi/DWN-3b1a58b1f4) (Partial outage, 1h 53m)
8. **29** Affirm: [Elevated Errors for Affirm Loan Service](https://down.guide/affirm/DWN-ff623bfdab) (Partial outage, 18m)
9. **28** ngrok: [Unable to upgrade to pro or enterprise plans](https://down.guide/ngrok/DWN-d470627c72) (Partial outage, 42m)
10. **28** Smartling: [Delays in the Google AutoML MT processing](https://down.guide/smartling/DWN-05fbfd9979) (Degraded, 4h 41m)
11. **26** Pulumi Cloud: [Pulumi deployments are failing](https://down.guide/pulumi/DWN-6fb4ebfd0d) (Partial outage, 22m)
12. **25** Typeform: [Typeform Platform - Submitting Forms](https://down.guide/typeform/DWN-7b1a191901) (Partial outage, 12m)
13. **24** Mapbox: [Delayed delivery of Mapbox Traffic Data](https://down.guide/mapbox/DWN-a8e41a0ba8) (Degraded, 7d 4h)
14. **23** FullStory: [Elevated Data Display Latency](https://down.guide/fullstory/DWN-246b799733) (Degraded, 6h 29m)
15. **22** Unit: [Payment & Webhook Degraded Performance](https://down.guide/unit/DWN-411a8aa930) (Degraded, 1h 8m)
16. **21** FullStory: [Elevated Data Display Errors, Delayed Segment Alerts](https://down.guide/fullstory/DWN-9285f85d5e) (Degraded, 2h 3m)
17. **19** Pusher: [Users unable to Log In using Google Login](https://down.guide/pusher/DWN-4f3aecbcfc) (Degraded, 1h 2m)
18. **16** Crowdin: [Performance downgrade on Crowdin](https://down.guide/crowdin/DWN-6016eef3bb) (Degraded, 14m)

Previous week: https://down.guide/rankings/2024-W49; next week: https://down.guide/rankings/2024-W51

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