# The Down Index, 2025-W02

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **45** Hex: [Projects not loading](https://down.guide/hex/DWN-97b35b57c0) (Major outage, 1h 41m)
2. **42** Close: [App UI unavailable](https://down.guide/close/DWN-975292bc35) (Major outage, 1h 58m)
3. **39** Census: [Census unavailable. 503 Error page from the Web.](https://down.guide/census/DWN-5144edcb9b) (Partial outage, 36m)
4. **38** Crowdin: [Crowdin Applications Are Unavailable](https://down.guide/crowdin/DWN-8610b8db1b) (Major outage, 12m)
5. **34** Coda: [Attachment and image processing delays](https://down.guide/coda/DWN-237e1d3132) (Partial outage, 10h 54m)
6. **33** Mapbox: [Traffic Maps V1 Degraded Performance](https://down.guide/mapbox/DWN-7d200e17db) (Partial outage, 7h 40m)
7. **29** Iterable: [Intermittent API errors](https://down.guide/iterable/DWN-abb681ad78) (Partial outage, 2h 14m)
8. **28** LogRocket: [Infrastructure instability](https://down.guide/logrocket/DWN-52cae188b0) (Degraded, 57m)
9. **26** Affirm: [Sandbox Checkout Degraded](https://down.guide/affirm/DWN-8fd6a42cc2) (Degraded, 7h 46m)
10. **24** Courier: [Automation Delay Processing Issues](https://down.guide/courier/DWN-c088fa6220) (Degraded, 3h 2m)
11. **23** npm: [npm is experiencing intermittent degraded installs](https://down.guide/npm/DWN-be99a14f0d) (Degraded, 2h 45m)
12. **22** Superhuman: [Superhuman inbox sometimes does not update on its own](https://down.guide/superhuman/DWN-6eeaa400bf) (Degraded, 1h 3m)
13. **21** Typeform: [Typeform Builder - Degraded builder performance](https://down.guide/typeform/DWN-664b25afde) (Degraded, 3h 21m)
14. **20** Codecov: [Intermittent CLI Verification Issues](https://down.guide/codecov/DWN-fba2f3e361) (Degraded, 2h 20m)
15. **20** Codecov: [Delayed notifications](https://down.guide/codecov/DWN-e1b92479a8) (Degraded, 2h 16m)
16. **19** Wasabi: [Issues Accessing WACM Console](https://down.guide/wasabi/DWN-91931d227b) (Degraded, 1h 30m)
17. **18** Metabase Cloud: [Metabase Store unavailable](https://down.guide/metabase/DWN-9cabc0d985) (Partial outage, 0m)
18. **15** FullStory: [Issues logging in to Fullstory](https://down.guide/fullstory/DWN-ac7f1ebba4) (Degraded, 20m)
19. **14** Dropbox Sign: [Sending signature requests is not working as expected.](https://down.guide/dropbox-sign/DWN-c1137da9ce) (Degraded, 6m)

Previous week: https://down.guide/rankings/2025-W01; next week: https://down.guide/rankings/2025-W03

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