# The Down Index, 2025-W04

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **48** Grammarly: [Grammarly is experiencing a service interruption, some Grammarly users may be unable to log in](https://down.guide/grammarly/DWN-9b3df52176) (Major outage, 2h 24m)
2. **43** Coveralls: [Service Disruption due to "Invalid SSL Certificate"](https://down.guide/coveralls/DWN-c9862482f2) (Major outage, 30m)
3. **41** Grammarly: [We're experiencing a service interruption](https://down.guide/grammarly/DWN-e5845dbdeb) (Major outage, 1h 8m)
4. **40** DatoCMS: [🛠️ Scheduled database maintenance \[ ⚠️ DOWNTIME REQUIRED \] - EDITED](https://down.guide/datocms/DWN-e0e18c0f5e) (Major outage, 0m)
5. **38** Substack: [Increased latency and errors](https://down.guide/substack/DWN-c256f6e59d) (Partial outage, 53m)
6. **32** Census: [Many syncs failing for 30 minute period](https://down.guide/census/DWN-b1481aca28) (Partial outage, 17m)
7. **29** Pipedream: [Gateway timeouts in HTTP workflow executions](https://down.guide/pipedream/DWN-4eb8cbae53) (Partial outage, 2h 7m)
8. **29** Loggly: [Indexing Delay](https://down.guide/loggly/DWN-929379a6cf) (Degraded, 6h 58m)
9. **28** Airtable: [Scripting extensions incident - 2025-01-21](https://down.guide/airtable/DWN-96b8495869) (Degraded, 42m)
10. **28** Smartling: [Dashboard performance degradation](https://down.guide/smartling/DWN-296903ba3c) (Degraded, 4h 50m)
11. **27** Lattice: [Lattice Incident: Admins are seeing an error when navigating to some admin pages](https://down.guide/lattice/DWN-b07d49f540) (Degraded, 57m)
12. **26** Octopus Deploy: [Some Octopus Cloud customers affected by parsing issue with ConfigMap on Kubernetes deployments](https://down.guide/octopus/DWN-1c37d8bdf4) (Degraded, 14h 1m)
13. **26** Octopus Deploy: [Some Octopus Cloud customers affected by missing variable substitution on Helm template sources](https://down.guide/octopus/DWN-b08250770a) (Degraded, 3d 20h)
14. **25** ngrok: [Intermittent connectivity issues](https://down.guide/ngrok/DWN-28e7bb9849) (Degraded, 1h 1m)
15. **25** Dropbox: [DocSend unavailable](https://down.guide/dropbox/DWN-c219f3c61d) (Partial outage, 7m)
16. **23** SambaNova Cloud: [SambaNova Cloud Intermittent Issues](https://down.guide/sambanova/DWN-7fc18c4342) (Degraded, 3h 14m)
17. **22** Pipedream: [Dropbox Source Events Delayed](https://down.guide/pipedream/DWN-5fd4c9c583) (Degraded, 8h 39m)
18. **21** Pulumi Cloud: [Billing and usage section not loading](https://down.guide/pulumi/DWN-ca69924223) (Degraded, 2h 40m)
19. **20** Grammarly: [Some Grammarly users may be unable to manage their account settings or use the Grammarly Editor](https://down.guide/grammarly/DWN-98920c86ae) (Degraded, 1h 43m)
20. **18** SourceHut: [LLM crawlers continue to DDoS SourceHut](https://down.guide/sourcehut/DWN-a776d43a34) (Degraded, 0m)
21. **18** Close: [Elevated Response Times](https://down.guide/close/DWN-80a5e4882f) (Degraded, 37m)

Previous week: https://down.guide/rankings/2025-W03; next week: https://down.guide/rankings/2025-W05

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