# The Down Index, 2025-W05

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **46** Voyage AI: [Increased errors and significantly degraded performance across API](https://down.guide/voyage/DWN-c88df53d19) (Major outage, 16m)
2. **45** Browserbase: [Proxy outage](https://down.guide/browserbase/DWN-99469f49c4) (Partial outage, 21h 52m)
3. **45** Census: [IP Address Change for Database Requests](https://down.guide/census/DWN-a262ea20d9) (Major outage, 31m)
4. **45** Mural: [Mural notification emails](https://down.guide/mural/DWN-20c2e2250e) (Major outage, 4h 26m)
5. **44** Hex: [Projects not loading](https://down.guide/hex/DWN-08f46a6d23) (Major outage, 1h 20m)
6. **43** Hex: [Web app outage](https://down.guide/hex/DWN-f1664c1ae1) (Major outage, 46m)
7. **29** Coda: [Partial outage across API request handling and doc processing](https://down.guide/coda/DWN-8a39c7a986) (Partial outage, 1h 26m)
8. **26** Upstash: [Disk failure in some Regional Databases](https://down.guide/upstash/DWN-5b7bb4d3f4) (Partial outage, 0m)
9. **23** ngrok: [Customers receiving 3200 errors and inaccessible endpoints](https://down.guide/ngrok/DWN-384b8eb9f2) (Degraded, 18m)
10. **23** Grammarly: [Issues with the Grammarly Editor and Account Management](https://down.guide/grammarly/DWN-183ea319ab) (Degraded, 2h 50m)
11. **21** Cypress Cloud: [Slack and Teams Integration Degradation](https://down.guide/cypress-cloud/DWN-c829d095c5) (Degraded, 3h 23m)
12. **21** Census: [Degraded sync performance](https://down.guide/census/DWN-36605d5af1) (Degraded, 13m)
13. **20** Grammarly: [The Grammarly Editor is not working as expected](https://down.guide/grammarly/DWN-3fcfd6371a) (Degraded, 1h 41m)
14. **20** Mailjet: [Campaigns may experience getting queued and not sent](https://down.guide/mailjet/DWN-503c143e7f) (Degraded, 2h 26m)
15. **20** Grammarly: [Generative AI assistance is not available](https://down.guide/grammarly/DWN-d57ce2ca8f) (Degraded, 2h 22m)
16. **19** Daily: [Issues connecting to rooms](https://down.guide/daily/DWN-9d369c2425) (Degraded, 38m)
17. **18** Orb: [Elevated error rates on subscription related endpoints](https://down.guide/orb/DWN-b140dd8941) (Partial outage, 0m)
18. **18** Cypress Cloud: [Test Replay Degradation](https://down.guide/cypress-cloud/DWN-72f0e8c9f4) (Degraded, 53m)

Previous week: https://down.guide/rankings/2025-W04; next week: https://down.guide/rankings/2025-W06

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