# The Down Index, 2025-W07

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **51** Lokalise: [Major service outage](https://down.guide/lokalise/DWN-cff4843265) (Major outage, 51m)
2. **47** Bitbucket: [Bitbucket has degraded performance](https://down.guide/bitbucket/DWN-d06f8d5974) (Degraded, 1h 4m)
3. **46** Grammarly: [Grammarly is experiencing temporary service interruption.](https://down.guide/grammarly/DWN-efdfcd3717) (Major outage, 1h 47m)
4. **35** Prisma Data Platform: [Accelerate elevated 500 responses](https://down.guide/prisma/DWN-676678c598) (Partial outage, 3h 6m)
5. **33** Lattice: [Lattice pages are not loading](https://down.guide/lattice/DWN-113d368eb9) (Partial outage, 8m)
6. **31** Close: [Degraded Performance](https://down.guide/close/DWN-6e1d1a4bef) (Partial outage, 1h 3m)
7. **29** Pipedream: [Elevated Error Rates](https://down.guide/pipedream/DWN-2e0fd44e1e) (Partial outage, 2h 3m)
8. **24** Superhuman: [Delay on indexing new emails to Ask AI](https://down.guide/superhuman/DWN-3f067098e4) (Degraded, 2h 25m)
9. **23** Cerebras: [Partial Service Disruption](https://down.guide/cerebras/DWN-99175f27b6) (Degraded, 10m)
10. **23** Hasura Cloud: [DDN: Errors when initializing new connectors in a project using CLI](https://down.guide/hasura/DWN-4cb5269ca9) (Partial outage, 8m)
11. **22** Octopus Deploy: [ADO 'Use Octopus CLI Tool' step Certificate Issue](https://down.guide/octopus/DWN-8a5bc62488) (Degraded, 7h 49m)
12. **21** Mailgun: [Intermittent Log and Event API Errors](https://down.guide/mailgun/DWN-a3b2856fa9) (Degraded, 1h 59m)
13. **21** Courier: [Delay in Message Sends and Processing](https://down.guide/courier/DWN-a2706043b2) (Degraded, 53m)
14. **21** Close: [Search Indexing Delays](https://down.guide/close/DWN-237bc45d37) (Degraded, 55m)
15. **20** Courier: [Courier Send and Message Event Slowdown](https://down.guide/courier/DWN-486e387389) (Degraded, 36m)
16. **18** FullStory: [Delayed session processing](https://down.guide/fullstory/DWN-c98a6af98e) (Degraded, 59m)
17. **17** Rootly: [Delayed Workflows](https://down.guide/rootly/DWN-e7b0aedf81) (Degraded, 59m)
18. **17** Front: [Delays ingesting emails \[gmail\]](https://down.guide/front/DWN-9a3dff6fe4) (Degraded, 39m)

Previous week: https://down.guide/rankings/2025-W06; next week: https://down.guide/rankings/2025-W08

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