# The Down Index, 2025-W11

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **54** Airtable: [Some jira sync are only pulling in 100 rows of data](https://down.guide/airtable/DWN-70c41f106e) (Degraded, 1d 3h)
2. **53** ngrok: [Sites unavailable](https://down.guide/ngrok/DWN-bdc994c8c1) (Major outage, 5h 14m)
3. **50** Airtable: [Facebook API failure](https://down.guide/airtable/DWN-e09790ee57) (Degraded, 2h 24m)
4. **46** Mapbox: [Increased latency and errors on Tile APIs](https://down.guide/mapbox/DWN-a18fd93713) (Major outage, 23h 52m)
5. **43** Iterable: [Ingestion Delay on Clusters 100 and Above](https://down.guide/iterable/DWN-49f887a0aa) (Major outage, 4h 17m)
6. **43** Front: [Errors sending and receiving mail for \[Office365\] channels](https://down.guide/front/DWN-1fd986bccb) (Major outage, 2h 39m)
7. **42** ReadMe: [ReadMe Hubs are down](https://down.guide/readme/DWN-4654a87825) (Major outage, 1h 25m)
8. **38** Pinterest: [Ads Manager — Bulk Editor](https://down.guide/pinterest/DWN-cce57c8df2) (Major outage, 22m)
9. **34** Lokalise: [Lokalise main application performance degradation](https://down.guide/lokalise/DWN-8af5193b0d) (Partial outage, 3h 36m)
10. **34** Apify: [Google SERP proxy has increased response times](https://down.guide/apify/DWN-1f15e44bd0) (Degraded, 9h 9m)
11. **33** UploadThing: [Degraded performance in us-west](https://down.guide/uploadthing/DWN-d59ddd14b0) (Partial outage, 2h 5m)
12. **32** Braze: [Issues accessing Drag & Drop editor](https://down.guide/braze/DWN-1630fed097) (Degraded, 2h 21m)
13. **32** Loops: [Delays in sending email](https://down.guide/loops/DWN-cce0af3fc0) (Degraded, 6h 36m)
14. **31** Prisma Data Platform: [Accelerate: Increased Error Rate](https://down.guide/prisma/DWN-a8231c25f2) (Degraded, 11h 14m)
15. **28** PyPI: [Download file corruption](https://down.guide/pypi/DWN-1bba89130b) (Partial outage, 1h 26m)
16. **28** Prisma Data Platform: [Accelerate intermittent errors provisioning new query engines](https://down.guide/prisma/DWN-aa63c90e15) (Partial outage, 27m)
17. **27** Lattice: [Lattice Incident: Admins are seeing an error when accessing Engagement surveys](https://down.guide/lattice/DWN-f1eea3a8ff) (Degraded, 51m)
18. **27** Unit: [Create Application Issue](https://down.guide/unit/DWN-2c2b22e8cf) (Partial outage, 20m)
19. **27** Keeper: [File attachment download errors for new uploaded files](https://down.guide/keeper/DWN-735af24cbd) (Degraded, 1h 58m)
20. **25** Trello: [Degraded performance in Trello](https://down.guide/trello/DWN-609c14a03e) (Degraded, 4h 7m)
21. **25** Superhuman: [Degraded Ask AI Performance](https://down.guide/superhuman/DWN-7a41f3af84) (Degraded, 3h 57m)
22. **24** Upstash: [Performance degradation on QStash](https://down.guide/upstash/DWN-10faa7dd94) (Degraded, 34m)
23. **24** Daily: [Delayed audio for some SIP/PSTN dial-in calls](https://down.guide/daily/DWN-8b63b868c2) (Degraded, 5h 27m)
24. **24** ngrok: [Traffic Inspector and Events are delayed](https://down.guide/ngrok/DWN-f502f4c3a7) (Degraded, 1d)
25. **23** Iterable: [Degraded Performance with Campaign Sends, Scheduled Journeys and Exports](https://down.guide/iterable/DWN-3d6ae97932) (Degraded, 6d 4h)

Previous week: https://down.guide/rankings/2025-W10; next week: https://down.guide/rankings/2025-W12

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