# The Down Index, 2025-W12

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **56** Browserbase: [Dashboard outage](https://down.guide/browserbase/DWN-4df596c27b) (Major outage, 7h 56m)
2. **53** Bitbucket: [Bitbucket has degraded performance](https://down.guide/bitbucket/DWN-15638a3677) (Partial outage, 4h 22m)
3. **40** Mailgun: [Errors connecting to smtp.eu.mailgun.org](https://down.guide/mailgun/DWN-01ca8f811a) (Partial outage, 10h 24m)
4. **39** Grammarly: [Grammarly is experiencing a service interruption](https://down.guide/grammarly/DWN-146aaf3b2a) (Partial outage, 3h 13m)
5. **38** Bitbucket: [Bitbucket has degraded performance](https://down.guide/bitbucket/DWN-32fbaf3e51) (Degraded, 1h 14m)
6. **35** Braze: [Third-party Snowflake issue impacting CDI, Currents and Dashboard](https://down.guide/braze/DWN-986691a258) (Degraded, 2h 56m)
7. **33** FullStory: [Slow or failure to load Fullstory](https://down.guide/fullstory/DWN-d23aec0630) (Partial outage, 3h 40m)
8. **32** Lokalise: [Lokalise main application performance degradation](https://down.guide/lokalise/DWN-6319514c48) (Partial outage, 1h 11m)
9. **30** Bitbucket: [Bitbucket pipelines showing error when running a build.](https://down.guide/bitbucket/DWN-9b10bfe43a) (Degraded, 50m)
10. **29** Twingate: [Twingate Service Issues](https://down.guide/twingate/DWN-7972f882bf) (Degraded, 1h 16m)
11. **27** imgix: [Missing Images in Asset Manager](https://down.guide/imgix/DWN-6e7003a05c) (Degraded, 1d 13h)
12. **27** New Relic: [Infrastructure Alerts- False Host Not Reporting](https://down.guide/new-relic/DWN-8d8b1ee65e) (Degraded, 2d 4h)
13. **27** Grammarly: [Grammarly is experiencing a service interruption](https://down.guide/grammarly/DWN-2d2961e81d) (Degraded, 49m)
14. **25** Dropbox: [Some Windows users may not be able to use the online-only functionality](https://down.guide/dropbox/DWN-3d2e7944c4) (Degraded, 14d 19h)
15. **23** Cohere: [Chat Endpoint: Encountering Increased Error rate](https://down.guide/cohere/DWN-31f3121d7e) (Degraded, 10h 34m)
16. **23** SambaNova Cloud: [DeepSeek R1 16k is currently unavailable smaller context lengths are still available](https://down.guide/sambanova/DWN-969d1a58d6) (Degraded, 1d 20h)
17. **18** SourceHut: [LLM crawlers continue to DDoS SourceHut](https://down.guide/sourcehut/DWN-198f72f12d) (Degraded, 0m)
18. **18** UploadThing: [Intermittent issues with file resolution](https://down.guide/uploadthing/DWN-1a561a2b96) (Degraded, 1h 21m)
19. **18** DatoCMS: [PDFs rendering as thumbnail images on Chrome & Edge](https://down.guide/datocms/DWN-3706cc3e56) (Degraded, 0m)
20. **18** Cohere: [Rerank Endpoint: Degraded Service](https://down.guide/cohere/DWN-6c8c789dff) (Degraded, 1h 28m)
21. **13** Rootly: [Degraded Performance Across the Web Platform and Slack](https://down.guide/rootly/DWN-8a3f52d7a7) (Degraded, 7m)

Previous week: https://down.guide/rankings/2025-W11; next week: https://down.guide/rankings/2025-W13

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