# The Down Index, 2025-W13

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **59** Vectara: [API down](https://down.guide/vectara/DWN-9d5931eebc) (Major outage, 54m)
2. **51** Airtable: [Automation Run History temporarily unavailable](https://down.guide/airtable/DWN-477fee6d62) (Degraded, 3h 51m)
3. **47** ReadMe: [ReadMe Hubs are down](https://down.guide/readme/DWN-269e861f72) (Major outage, 1d 9h)
4. **40** Attio: [Platform Availability Issues](https://down.guide/attio/DWN-8d129b0e84) (Major outage, 1h 6m)
5. **40** Vectara: [Higher than expected timeouts on queries](https://down.guide/vectara/DWN-1a20dbc859) (Degraded, 3h 12m)
6. **30** SambaNova Cloud: [Authentication to  SambaNova Cloud portal and SambaNova Developer Community Impacted](https://down.guide/sambanova/DWN-2ef8263d04) (Partial outage, 53m)
7. **30** Pulumi Cloud: [Update logs aren't appearing](https://down.guide/pulumi/DWN-1c66cdcfe2) (Partial outage, 1h 44m)
8. **29** Substack: [Errors loading notes feed](https://down.guide/substack/DWN-d2246fc520) (Partial outage, 28m)
9. **28** Superhuman: [Microsoft Outlook service disruption](https://down.guide/superhuman/DWN-cd6cec0091) (Degraded, 3d 19h)
10. **28** Wasabi: [System Errors to access Wasabi services](https://down.guide/wasabi/DWN-f1ed3ee4b9) (Degraded, 0m)
11. **28** Octopus Deploy: [ECS Update steps failing to execute](https://down.guide/octopus/DWN-fe5d508dc0) (Partial outage, 1h 17m)
12. **26** Reddit: [Degraded performance for comments](https://down.guide/reddit/DWN-c8cfc76a78) (Degraded, 2h 25m)
13. **25** Rootly: [Intermittent Latency in Web Application](https://down.guide/rootly/DWN-69d0046315) (Partial outage, 18m)
14. **25** Superhuman: [Ask AI Service Outage](https://down.guide/superhuman/DWN-3ecb10d2cb) (Degraded, 2h 42m)
15. **25** ReadMe: [Slow performance across hubs](https://down.guide/readme/DWN-ad78c8caad) (Degraded, 6d 10h)
16. **25** LinkedIn: [Linkedin Pages - Issue](https://down.guide/linkedin/DWN-36276a0f44) (Degraded, 20h 36m)
17. **22** Close: [OpenAI - Increased Error Rates](https://down.guide/close/DWN-e8b0ca6823) (Degraded, 3h 23m)
18. **22** Census: [Mirror Syncs Failing with SQL error](https://down.guide/census/DWN-64d21d736f) (Degraded, 21m)
19. **21** Plivo: [Missing Debug Logs in Plivo Console for Messaging and Voice Service](https://down.guide/plivo/DWN-abb54ed87a) (Degraded, 42m)
20. **20** Cohere: [Increased Latency](https://down.guide/cohere/DWN-7abb839435) (Degraded, 3h 19m)
21. **19** Cohere: [CommandR / CommandR plus: Elevated Error Rate](https://down.guide/cohere/DWN-ed3c72cdf3) (Degraded, 1h 54m)
22. **19** Rollbar: [Pipeline lag](https://down.guide/rollbar/DWN-87a8a5051a) (Degraded, 2h 24m)
23. **18** Cypress Cloud: [Dashboard performance degradation](https://down.guide/cypress-cloud/DWN-18b0fd7c42) (Partial outage, 0m)
24. **17** Reddit: [Elevated Errors](https://down.guide/reddit/DWN-772cdbfa64) (Degraded, 24m)
25. **15** Cohere: [Increased Latency](https://down.guide/cohere/DWN-512f628f3f) (Degraded, 21m)

Previous week: https://down.guide/rankings/2025-W12; next week: https://down.guide/rankings/2025-W14

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