# The Down Index, 2025-W21

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **57** Bitbucket: [Users receiving errors when attempting to load BitBucket](https://down.guide/bitbucket/DWN-50149a63ca) (Partial outage, 1h 10m)
2. **35** Mailgun: [Degraded performance](https://down.guide/mailgun/DWN-db4d9421eb) (Degraded, 1h 1m)
3. **33** Lokalise: [Async exports aren't processing](https://down.guide/lokalise/DWN-cccf95c71e) (Partial outage, 1h 41m)
4. **33** PyPI: [PyPI Partial Outage](https://down.guide/pypi/DWN-7f730c5cf4) (Partial outage, 2d 13h)
5. **32** Substack: [Substack is experiencing issues](https://down.guide/substack/DWN-6553604f66) (Degraded, 12h 32m)
6. **30** Apify: [Incorrect Actor under maintenance alert](https://down.guide/apify/DWN-80bd95e8e0) (Degraded, 1h 34m)
7. **29** UploadThing: [Elevated API Failures](https://down.guide/uploadthing/DWN-bf8e83b738) (Partial outage, 1h 42m)
8. **28** Prismic: [Slice Machine Authentication](https://down.guide/prismic/DWN-2fbcd01066) (Partial outage, 1h 19m)
9. **28** Retell AI: [Inbound and Web call not connecting](https://down.guide/retell/DWN-3ebcadf3b7) (Partial outage, 16m)
10. **27** Lattice: [Some Pulse surveys are experiencing errors](https://down.guide/lattice/DWN-cbf2edbcb8) (Degraded, 57m)
11. **25** Upstash: [Global Ireland (eu-west-1) Degraded Performance](https://down.guide/upstash/DWN-fed1930922) (Degraded, 57m)
12. **23** ReadMe: [Slightly elevated error rates](https://down.guide/readme/DWN-90a8b4811b) (Degraded, 4h 8m)
13. **23** Bland AI: [Calls dispatch delay](https://down.guide/bland/DWN-9ce1d4a244) (Degraded, 2h 35m)
14. **23** Octopus Deploy: [octopus.com/downloads degraded](https://down.guide/octopus/DWN-83fe1ccf0c) (Degraded, 3h 59m)
15. **22** Frontegg: [Service Outage](https://down.guide/frontegg/DWN-4df0c67a07) (Partial outage, 0m)
16. **21** ReadMe: [Search results not showing up in "All" tab on hubs](https://down.guide/readme/DWN-1fbcc7538c) (Degraded, 2h 26m)
17. **21** Iterable: [C22 ingestion delays](https://down.guide/iterable/DWN-78aa3b9c08) (Degraded, 4h 11m)
18. **20** Retell AI: [Call Transfer Failures](https://down.guide/retell/DWN-6216d4afdf) (Degraded, 1h 14m)
19. **19** Cohere: [Degraded service affecting embed-v4.0](https://down.guide/cohere/DWN-18b5bee36d) (Degraded, 2h 22m)
20. **19** LinkedIn: [Linkedin.com - Issue](https://down.guide/linkedin/DWN-035f65bfba) (Degraded, 49m)
21. **19** Dropbox: [Intermittent Loading Issues on Dropbox Website](https://down.guide/dropbox/DWN-60abfa7191) (Degraded, 54m)
22. **16** imgix: [Elevated rendering errors](https://down.guide/imgix/DWN-3f7a5e57fe) (Degraded, 30m)
23. **15** SambaNova Cloud: [Meta-Llama-3.1-8B-Instruct performance impared](https://down.guide/sambanova/DWN-ca2ca36c52) (Degraded, 24m)
24. **12** Plivo: [Intermittent SMS & MMS failure](https://down.guide/plivo/DWN-c36f4e8798) (Degraded, 0m)

Previous week: https://down.guide/rankings/2025-W20; next week: https://down.guide/rankings/2025-W22

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