# The Down Index, 2025-W23

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **59** Bitbucket: [Customers may experience delays receiving emails](https://down.guide/bitbucket/DWN-c06e5268fe) (Partial outage, 3h 41m)
2. **50** Confluence: [Customers may experience delays receiving emails](https://down.guide/confluence/DWN-db94ed22b5) (Partial outage, 3h 41m)
3. **46** Vectara: [Degraded functionality on various operations](https://down.guide/vectara/DWN-9c350c7aea) (Partial outage, 1h 49m)
4. **44** Typeform: [Typeform.com - unavailable.](https://down.guide/typeform/DWN-5f45dd2935) (Major outage, 2h 24m)
5. **43** Vectara: [Document indexing is impacted](https://down.guide/vectara/DWN-d8436ff692) (Major outage, 1h 13m)
6. **42** Vectara: [Document Indexing Impacted](https://down.guide/vectara/DWN-2e5a61daab) (Major outage, 43m)
7. **38** Reddit: [Elevated errors](https://down.guide/reddit/DWN-e1c2700c03) (Major outage, 29m)
8. **35** Voyage AI: [Increased errors to all models](https://down.guide/voyage/DWN-eea6852a80) (Partial outage, 19m)
9. **34** Census: [Sync list UI not loading](https://down.guide/census/DWN-c0165fcf0b) (Partial outage, 43m)
10. **33** Prismic: [Issue with Bandwidth Consumption Reporting](https://down.guide/prismic/DWN-fa94d08db7) (Partial outage, 4d)
11. **32** Hex: [Degraded Kernel Acquisition](https://down.guide/hex/DWN-16ccbd6c60) (Partial outage, 1h 32m)
12. **32** SonarCloud: [SonarQube Cloud: Analyses are processed with a delay](https://down.guide/sonarcloud/DWN-6b9390890f) (Partial outage, 3h 16m)
13. **30** Lattice: [Issue with upstream provider on lattice.com](https://down.guide/lattice/DWN-8aa7891914) (Degraded, 2h 59m)
14. **30** CockroachDB Cloud: [Metrics Pages Unavailable in Cockroach Cloud Console for Basic and Standard Clusters](https://down.guide/cockroachdb/DWN-1e160b8688) (Partial outage, 2h 25m)
15. **28** Superhuman: [Degraded Service for Personal Outlook Calendars](https://down.guide/superhuman/DWN-7646af840c) (Degraded, 20d 17h)
16. **28** Cerebras: [Partial Service Disruption](https://down.guide/cerebras/DWN-ad8b1c0014) (Partial outage, 0m)
17. **26** FullStory: [Slow loading in Fullstory UI](https://down.guide/fullstory/DWN-a79dbb5339) (Partial outage, 24m)
18. **25** Cypress Cloud: [Cloud Performance Degradation](https://down.guide/cypress-cloud/DWN-91c53f00aa) (Degraded, 3h 12m)
19. **25** LlamaCloud: [Degraded Performance](https://down.guide/llamaindex/DWN-18f12d7aa6) (Degraded, 41m)
20. **24** Windsurf: [Claude models experiencing degraded performance](https://down.guide/windsurf/DWN-46dca16283) (Degraded, 7h 45m)
21. **23** Attio: [Delayed outbound email sending](https://down.guide/attio/DWN-5a57b89c0e) (Degraded, 16h 44m)
22. **23** Confluence: [Search functionality degradation in Confluence](https://down.guide/confluence/DWN-ade5b8772e) (Degraded, 2h 28m)
23. **23** JumpCloud: [Degraded System Insights Service](https://down.guide/jumpcloud/DWN-dd6859b205) (Degraded, 2h 14m)
24. **23** Superhuman: [Elevated Failure Rates for AskAI Feature](https://down.guide/superhuman/DWN-fd46fb6f5b) (Degraded, 1h 29m)
25. **22** Trello: [The search bar functionality in Trello is not working properly](https://down.guide/trello/DWN-4661e828a2) (Degraded, 1h 16m)

Previous week: https://down.guide/rankings/2025-W22; next week: https://down.guide/rankings/2025-W24

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