# The Down Index, 2025-W24

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **71** Bitbucket: [Intermittent issues affecting Bitbucket cloud](https://down.guide/bitbucket/DWN-d96e8592c4) (Major outage, 2h 38m)
2. **70** Bitbucket: [Intermittent issues affecting Bitbucket](https://down.guide/bitbucket/DWN-3b0130ca00) (Major outage, 2h 7m)
3. **62** Upstash: [Degraded Performance](https://down.guide/upstash/DWN-774bb4b3c2) (Major outage, 3h 11m)
4. **62** Mixpanel: [Mixpanel.com and APIs experiencing elevated errors](https://down.guide/mixpanel/DWN-672a2645e9) (Major outage, 7h 35m)
5. **56** Bland AI: [Inbound and outbound calls outage](https://down.guide/bland/DWN-8ff0195ab1) (Major outage, 2h 58m)
6. **54** Browserbase: [Dashboard Outage](https://down.guide/browserbase/DWN-d469a3ac2e) (Major outage, 3h 4m)
7. **52** Liveblocks: [Elevated API Errors](https://down.guide/liveblocks/DWN-3edcc60b6b) (Major outage, 3h 35m)
8. **52** ServiceNow Cloud Observability: [Mass outage](https://down.guide/lightstep/DWN-e35801287b) (Major outage, 2h 42m)
9. **50** Dialpad: [Customers experiencing difficulty making calls and joining meetings.](https://down.guide/dialpad/DWN-5e2416ed29) (Major outage, 3h 48m)
10. **49** Percy: [Partial Service Disruption](https://down.guide/percy/DWN-5d72bfe0e8) (Major outage, 2h 23m)
11. **49** Braze: [Widespread Internet Issue](https://down.guide/braze/DWN-8f647a4008) (Partial outage, 2h 28m)
12. **48** beehiiv: [Publication websites inaccessible](https://down.guide/beehiiv/DWN-9d3863a5ed) (Major outage, 3h 6m)
13. **47** LlamaCloud: [Platform Outage](https://down.guide/llamaindex/DWN-8bd12ff754) (Partial outage, 51m)
14. **46** Hightouch: [Upstream Google Cloud outage affecting some Hightouch customers](https://down.guide/hightouch/DWN-ddaea53313) (Partial outage, 2h 50m)
15. **45** FullStory: [Fullstory login and UI unavailable](https://down.guide/fullstory/DWN-2dac5ce9d0) (Major outage, 7h 15m)
16. **43** InfluxDB Cloud: [GCP Availability](https://down.guide/influxdata/DWN-2ecdf58527) (Major outage, 3h 15m)
17. **42** imgix: [Elevated rendering errors](https://down.guide/imgix/DWN-910a146ec1) (Partial outage, 2h 43m)
18. **42** Prisma Data Platform: [Intermittent availability issues for Prisma Postgres, Prisma Accelerate, and Prisma Console](https://down.guide/prisma/DWN-ccd5efcbd0) (Partial outage, 2h 58m)
19. **41** Voyage AI: [Partial outage to voyage-code-2](https://down.guide/voyage/DWN-bbb0adb9f0) (Partial outage, 5h 50m)
20. **41** EasyPost: [ColumbusLastMile performance issues](https://down.guide/easypost/DWN-20931c9f5a) (Partial outage, 9h 2m)
21. **40** Cloudinary: [Cloudinary Console Unavailable](https://down.guide/cloudinary/DWN-3a12149219) (Partial outage, 1h 10m)
22. **40** npm: [Issues with package install, package publish, and login.](https://down.guide/npm/DWN-589920d45d) (Partial outage, 2h 44m)
23. **39** Hasura Cloud: [Google Cloud and Cloudflare outage affecting Hasura Cloud/DDN/PromptQL](https://down.guide/hasura/DWN-469fb51e3b) (Partial outage, 4h 3m)
24. **38** Zilliz Cloud: [GCP outage impacting clusters in gcp-us-east4, gcp-us-central1, gcp-us-asia-southeast1 regions](https://down.guide/zilliz/DWN-f95a4f22db) (Partial outage, 0m)
25. **37** LogRocket: [Platform wide issues](https://down.guide/logrocket/DWN-10f2892083) (Degraded, 7h 4m)

Previous week: https://down.guide/rankings/2025-W23; next week: https://down.guide/rankings/2025-W25

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