# The Down Index, 2025-W25

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **57** Flagsmith: [Flagsmith dashboard not loading](https://down.guide/flagsmith/DWN-a4ecefb6cf) (Major outage, 5h 57m)
2. **47** Bland AI: [Degraded Calls](https://down.guide/bland/DWN-3c8f4d9118) (Major outage, 3m)
3. **40** Vectara: [Neural search queries are affected on new corpora](https://down.guide/vectara/DWN-40b8322740) (Partial outage, 1d 16h)
4. **40** Close: [Application UI Intermittently Inaccessible](https://down.guide/close/DWN-876a3e5638) (Major outage, 47m)
5. **35** Radar: [Elevated API Latencies](https://down.guide/radar/DWN-50ebceda41) (Degraded, 9h 41m)
6. **34** Cloudinary: [Intermittent errors with our Aspose add-on](https://down.guide/cloudinary/DWN-154519ee17) (Degraded, 13h 34m)
7. **34** Affirm: [Merchant Portal Outage](https://down.guide/affirm/DWN-9fb7fec1fa) (Partial outage, 3h 41m)
8. **33** Wise: [Global transfers delayed](https://down.guide/wise/DWN-b7aa0eeeea) (Degraded, 1h 58m)
9. **32** Smartsheet: [Admin Center page is not reachable](https://down.guide/smartsheet/DWN-43c84464b7) (Partial outage, 5h 40m)
10. **28** Cerebras: [Service Unavailable](https://down.guide/cerebras/DWN-a7da6901e8) (Partial outage, 0m)
11. **28** Cerebras: [Partial Service Disruption](https://down.guide/cerebras/DWN-945f524263) (Partial outage, 0m)
12. **27** SambaNova Cloud: [Partial outage: Llama-4-Maverick-17B-128E-Instruct](https://down.guide/sambanova/DWN-5a4c0a6a6f) (Partial outage, 41m)
13. **26** Lever: [Intermittent issues impacting Lever Hire](https://down.guide/lever/DWN-2b708a3c24) (Degraded, 9h 6m)
14. **25** JumpCloud: [Policy results and Insights Degraded](https://down.guide/jumpcloud/DWN-af5bf38146) (Degraded, 4h 2m)
15. **23** Attio: [We're investigating reports of mailbox sync delays](https://down.guide/attio/DWN-e5a8d1cb79) (Degraded, 14h 10m)
16. **22** Lever: [Intermittent issues impacting Lever Hire's email/calendar integration](https://down.guide/lever/DWN-68bdcb7b17) (Degraded, 1h 25m)
17. **21** Equinix Metal: [CH2 GTT Transit Linked Flapped](https://down.guide/equinix/DWN-cdcd133ecd) (Degraded, 3h 22m)
18. **18** Equinix Metal: [FR Network Connectivity Issue](https://down.guide/equinix/DWN-70ca194b0f) (Degraded, 49m)
19. **18** Cypress Cloud: [Github Outage Causing Login and PR Status Issues](https://down.guide/cypress-cloud/DWN-88440ae358) (Degraded, 45m)
20. **11** Basecamp: [Launchpad is down](https://down.guide/basecamp/DWN-7ed833993c) (Degraded, 1m)
21. **8** Bland AI: [Partial Degradation in Dispatch of Outbound Calls](https://down.guide/bland/DWN-6fce26e738) (Degraded, 0m)

Previous week: https://down.guide/rankings/2025-W24; next week: https://down.guide/rankings/2025-W26

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