# The Down Index, 2025-W26

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **68** Airtable: [Some Airtable bases inaccessible](https://down.guide/airtable/DWN-f16ef272ca) (Major outage, 23m)
2. **53** api.video: [Ongoing Issue Affecting Livestream Delivery](https://down.guide/api-video/DWN-d590a73ddc) (Major outage, 3h 32m)
3. **51** Browserbase: [Dashboard login inaccessible](https://down.guide/browserbase/DWN-71a94422cc) (Major outage, 51m)
4. **48** Bitbucket: [Bitbucket is slow in responding to customers](https://down.guide/bitbucket/DWN-f884ed1e6f) (Degraded, 2h 19m)
5. **44** ReadMe: [ReadMe hubs are down](https://down.guide/readme/DWN-9f7816ae8f) (Major outage, 3h 36m)
6. **43** Substack: [Substack Availability Issue](https://down.guide/substack/DWN-4196be43ff) (Degraded, 11h 34m)
7. **42** ReadMe: [We are investigating widespread downtime across all hubs](https://down.guide/readme/DWN-f9755240e5) (Major outage, 1h 32m)
8. **42** Keeper: [Vault login errors - resolved](https://down.guide/keeper/DWN-8e3350ccc3) (Major outage, 34m)
9. **40** Miro: [Potential issue with Sign up and Magic Link emails not being sent](https://down.guide/miro/DWN-36d83c07f4) (Partial outage, 2h 51m)
10. **39** Cloudinary: [Media Processing and transformations related to AI is currently down.](https://down.guide/cloudinary/DWN-b5573653d0) (Degraded, 2h 37m)
11. **37** Voyage AI: [Increased authentication errors](https://down.guide/voyage/DWN-7ce694265c) (Partial outage, 45m)
12. **35** ReadMe: [Intermittent hub sites going down](https://down.guide/readme/DWN-7e09cd16bb) (Partial outage, 13h 5m)
13. **32** Shopify: [Some POS transactions are not completing on iOS devices Actions](https://down.guide/shopify/DWN-765b3e515f) (Partial outage, 3h 6m)
14. **32** Retell AI: [User Sign-Up and Workspace Creation Failure](https://down.guide/retell/DWN-0110392677) (Partial outage, 2h 52m)
15. **29** Confluence: [Issues affecting user syncing, Atlassian Administration](https://down.guide/confluence/DWN-5502db6898) (Partial outage, 1h 19m)
16. **29** Mixpanel: [Errors Loading Mixpanel.com](https://down.guide/mixpanel/DWN-c8b4df11e4) (Degraded, 4h 26m)
17. **29** Vimeo: [Problems Joining Vimeo](https://down.guide/vimeo/DWN-4a03a492cc) (Partial outage, 1h 23m)
18. **28** Vectara: [APIs Involving OpenAI are having elevated error rate due to outage at OpenAI.](https://down.guide/vectara/DWN-859c2d8a29) (Degraded, 1h 6m)
19. **28** Cerebras: [Qwen-3-32B API Incident – Resolved](https://down.guide/cerebras/DWN-2c1edf5077) (Partial outage, 0m)
20. **28** Upstash: [Login problems on Upstash Console](https://down.guide/upstash/DWN-69c8cecc7f) (Partial outage, 42m)
21. **25** Prismic: [Issue with new content relationship](https://down.guide/prismic/DWN-b7014b2115) (Partial outage, 26m)
22. **24** ReadMe: [Broken styling seen in legacy page callouts](https://down.guide/readme/DWN-25f254f946) (Degraded, 6h 14m)
23. **24** CockroachDB Cloud: [Issue impacting Basic and Standard tier cluster creation in AWS.](https://down.guide/cockroachdb/DWN-976d62beef) (Partial outage, 7m)
24. **22** Prismic: [Login Issues with Redirection URL Causing 500 Errors](https://down.guide/prismic/DWN-beaea788b2) (Degraded, 6h 30m)
25. **22** Superhuman: [Elevated failure rates for Auto Labels and Auto Summaries](https://down.guide/superhuman/DWN-0e3cee6b76) (Degraded, 59m)

Previous week: https://down.guide/rankings/2025-W25; next week: https://down.guide/rankings/2025-W27

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