# The Down Index, 2025-W28

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **45** Confluence: [Intermittent failure in Forge app invocation](https://down.guide/confluence/DWN-7aa01c0f23) (Partial outage, 22m)
2. **43** InfluxDB Cloud: [The ListTables endpoint in the Management API in some Cloud Dedicated clusters is unavailable at the moment](https://down.guide/influxdata/DWN-b26f431f72) (Major outage, 4h 39m)
3. **39** Grammarly: [Issues with text checking](https://down.guide/grammarly/DWN-e9e3c82cd1) (Major outage, 26m)
4. **35** Logz.io: [Some Log Shippers are no longer sending log data for a portion of Accounts](https://down.guide/logzio/DWN-2cb99166b3) (Major outage, 7m)
5. **34** Cloudinary: [Degraded Performance for our Media Delivery Service](https://down.guide/cloudinary/DWN-d8e9dc89fe) (Degraded, 12h 39m)
6. **34** Pinterest: [Analytics Endpoints, Ads Manager — Reporting - Partial outage](https://down.guide/pinterest/DWN-b1f70cf9ba) (Partial outage, 11h)
7. **30** Smartsheet: [503 Errors on File Upload](https://down.guide/smartsheet/DWN-bf86cf88ae) (Partial outage, 3h 5m)
8. **30** Vectara: [APIs Involving OpenAI are having elevated error rate due to outage at OpenAI.](https://down.guide/vectara/DWN-7d00016b5a) (Degraded, 3h 7m)
9. **27** Rootly: [Some Slack notifications not being delivered](https://down.guide/rootly/DWN-01f239417a) (Partial outage, 53m)
10. **27** Cloudinary: [Modules in Video App and the developer dashboard are not loading](https://down.guide/cloudinary/DWN-cc2a7aabb7) (Degraded, 32m)
11. **26** JumpCloud: [Degraded RADIUS Service](https://down.guide/jumpcloud/DWN-5093a1407e) (Degraded, 8h 42m)
12. **23** Wise: [Technical Issue Affecting Balances and Jars held as Interest or Stocks](https://down.guide/wise/DWN-0c139bef62) (Degraded, 3h 48m)
13. **23** LinkedIn: [Sales Navigator - Issue](https://down.guide/linkedin/DWN-492e705568) (Degraded, 5h 32m)
14. **22** Grammarly: [Some Grammarly users may be unable to log in with Facebook](https://down.guide/grammarly/DWN-a8e6398592) (Degraded, 4h 9m)
15. **20** Superhuman: [Split Inbox modification failures](https://down.guide/superhuman/DWN-48a1a12ab6) (Degraded, 17m)
16. **20** Smartsheet: [Intermittent Errors When Creating Assets (Sheets, Reports, Dashboards, Workspaces)](https://down.guide/smartsheet/DWN-a2a9dc3ba8) (Degraded, 2h 17m)
17. **19** Courier: [Webapp HTTP Interaction Issues](https://down.guide/courier/DWN-7cabfa8e7d) (Degraded, 18m)
18. **17** Equinix Metal: [DC metro connectivity issue](https://down.guide/equinix/DWN-dc5e074a1f) (Degraded, 39m)
19. **11** Help Scout: [Temporary Connections Issues with Docs](https://down.guide/help-scout/DWN-46dfbc63e2) (Degraded, 0m)
20. **8** Bland AI: [Call Logs Page Down](https://down.guide/bland/DWN-c23ddbd919) (Degraded, 0m)
21. **8** Bland AI: [Knowledge Base Nodes Issue](https://down.guide/bland/DWN-b606469657) (Degraded, 0m)

Previous week: https://down.guide/rankings/2025-W27; next week: https://down.guide/rankings/2025-W29

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