# The Down Index, 2025-W30

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **49** Bland AI: [Calls degraded](https://down.guide/bland/DWN-e01ab3056c) (Major outage, 17m)
2. **47** Airtable: [Incident 07/22/25](https://down.guide/airtable/DWN-6f147b4fdf) (Degraded, 35m)
3. **44** Bland AI: [Calls Unresponsive](https://down.guide/bland/DWN-3b3939f1cb) (Major outage, 28m)
4. **42** ngrok: [Error with certificates in ngrok](https://down.guide/ngrok/DWN-1c44a59fed) (Major outage, 1h 38m)
5. **42** Cohere: [Model serving infrastructure outage](https://down.guide/cohere/DWN-ac3cddc827) (Major outage, 3h 57m)
6. **39** Sauce Labs: [2025-July-22 Service Incident](https://down.guide/saucelabs/DWN-73735d1e64) (Partial outage, 4h 29m)
7. **36** Flagsmith: [Delayed asynchronous task processing](https://down.guide/flagsmith/DWN-f02f4677a4) (Degraded, 16m)
8. **35** Duo Security: [GB VoIP Failures](https://down.guide/duo/DWN-4b9b2f0e87) (Partial outage, 10h 48m)
9. **32** Wise: [Delay with transfers](https://down.guide/wise/DWN-d31b654b08) (Degraded, 1h 30m)
10. **31** SMTP2GO: [Login Issues and Possible App Slowness](https://down.guide/smtp2go/DWN-f9aed179fc) (Degraded, 17h 57m)
11. **30** Windsurf: [Cascade Outage](https://down.guide/windsurf/DWN-33bbead5c8) (Partial outage, 1h 6m)
12. **29** Bland AI: [Calls Degraded](https://down.guide/bland/DWN-5acb9deb7c) (Partial outage, 8m)
13. **29** Spacelift: [Incident affecting run scheduling](https://down.guide/spacelift/DWN-8fa1251ad3) (Partial outage, 1h 37m)
14. **29** Bland AI: [Calls Degraded](https://down.guide/bland/DWN-a48857a7ab) (Partial outage, 9m)
15. **27** Drata: [AIQA Processing](https://down.guide/drata/DWN-4f5359f86b) (Partial outage, 37m)
16. **27** Duo Security: [Duo AI Assistant Intermittent failures](https://down.guide/duo/DWN-731d6439ea) (Degraded, 14h)
17. **26** SonarCloud: [GitHub PR comments are not working anymore](https://down.guide/sonarcloud/DWN-341299bc23) (Partial outage, 20m)
18. **25** Mailgun: [HTTPS Tracking Certificate Creation / Renewal blocked by Let's Encrypt Outage](https://down.guide/mailgun/DWN-099b4ab128) (Degraded, 11h 37m)
19. **25** Voyage AI: [Increased authentication errors](https://down.guide/voyage/DWN-315e0a556e) (Degraded, 21m)
20. **24** ngrok: [Delays issuing certificates](https://down.guide/ngrok/DWN-2e6839ce00) (Degraded, 19h 2m)
21. **24** SparkPost: [Outbound message delivery to Yahoo is delayed/slow](https://down.guide/sparkpost/DWN-ea982e2707) (Degraded, 3h 39m)
22. **23** 1Password: [Events API and Reporting Delays](https://down.guide/1password/DWN-5495c034ed) (Degraded, 3d 2h)
23. **23** CockroachDB Cloud: [Dependent Service incident intermittently impacting CockroachCloud Operations](https://down.guide/cockroachdb/DWN-646c3c9e81) (Degraded, 6h 42m)
24. **23** Vimeo: [Some Videos Are Stuck Processing/Optimizing](https://down.guide/vimeo/DWN-f24c295238) (Degraded, 6h 57m)
25. **22** Windsurf: [Elevated Claude Sonnet 4 Errors](https://down.guide/windsurf/DWN-b4c3ed41ea) (Degraded, 3h 15m)

Previous week: https://down.guide/rankings/2025-W29; next week: https://down.guide/rankings/2025-W31

---
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