# The Down Index, 2025-W33

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **59** Hightouch: [Syncing Outage](https://down.guide/hightouch/DWN-d90cc47fbe) (Major outage, 43m)
2. **50** Statsig: [Increase in Initialization Errors Client SDKs](https://down.guide/statsig/DWN-9917cae731) (Major outage, 39m)
3. **45** Loom: [Loom Intermittent Issues](https://down.guide/loom/DWN-03178fa3da) (Partial outage, 24m)
4. **44** Lever: [Lever Sandbox Down](https://down.guide/lever/DWN-5136446bfa) (Major outage, 1h 37m)
5. **39** Grammarly: [Users may not be able to access documents in the Grammarly Editor.](https://down.guide/grammarly/DWN-db6c39fc7c) (Major outage, 28m)
6. **38** ngrok: [Some customers are running into degraded tunnel starts in all regions](https://down.guide/ngrok/DWN-5f4a0b646c) (Partial outage, 2h 44m)
7. **34** Drata: [Some 'future hire' employees not transitioning to 'current'](https://down.guide/drata/DWN-9af288919c) (Degraded, 6h 17m)
8. **32** Voyage AI: [Lower-than-expected rate limits](https://down.guide/voyage/DWN-e00cee5457) (Degraded, 8h 50m)
9. **31** crates.io: [Git index slow to update](https://down.guide/crates-io/DWN-777890b008) (Degraded, 4h 8m)
10. **30** Grammarly: [The Grammarly Editor is not working as expected](https://down.guide/grammarly/DWN-c553ae1ff6) (Partial outage, 1h 38m)
11. **30** Lattice: [Partial UI Degredation](https://down.guide/lattice/DWN-60ab5d121d) (Degraded, 2h 44m)
12. **29** Mixpanel: [Issues with loading Mixpanel.com](https://down.guide/mixpanel/DWN-35f98cacc4) (Degraded, 4h 31m)
13. **29** Ghost(Pro): [ActivityPub replies and likes to notes before today are failing](https://down.guide/ghost/DWN-1c01e6c949) (Partial outage, 2h 9m)
14. **28** Cloudinary: [Collections are not being detected](https://down.guide/cloudinary/DWN-c162c94a36) (Degraded, 48m)
15. **27** Drata: [People Ops Role unable to login](https://down.guide/drata/DWN-063608631d) (Partial outage, 43m)
16. **26** Vimeo: [Vimeo OnDemand pages with Custom Domains Failing](https://down.guide/vimeo/DWN-9d562a11e4) (Partial outage, 17m)
17. **25** Drata: [Email outage 08/14/2025](https://down.guide/drata/DWN-9580bee6f4) (Partial outage, 20m)
18. **24** Coveralls: [Intermittent request rejections](https://down.guide/coveralls/DWN-624c3b80d8) (Degraded, 2h 10m)
19. **24** FullStory: [Warehouse Syncing Delayed (NA1 Data Center)](https://down.guide/fullstory/DWN-f1ce774763) (Degraded, 20h 51m)
20. **22** Vectara: [Elevated levels of failures on some queries](https://down.guide/vectara/DWN-ec1da8d457) (Degraded, 2h 13m)
21. **19** Coveralls: [Service unavailable with HTML error page or 500 errors](https://down.guide/coveralls/DWN-6bb18989c0) (Degraded, 11m)
22. **15** Tavily: [Minor Result Quality Reduction](https://down.guide/tavily/DWN-8b6781ec14) (Degraded, 21m)
23. **8** Hightouch: [Intermittent delay for event delivery to customer warehouses](https://down.guide/hightouch/DWN-d58281dfee) (Degraded, 0m)

Previous week: https://down.guide/rankings/2025-W32; next week: https://down.guide/rankings/2025-W34

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