# The Down Index, 2025-W36

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **52** api.video: [Incident on storage](https://down.guide/api-video/DWN-67ad8debfe) (Major outage, 1h 48m)
2. **49** Mailjet: [Login issues with Mailjet Application and Intermittent Errors on REST API](https://down.guide/mailjet/DWN-e9169364ae) (Major outage, 5h 36m)
3. **46** Brex: [Account Verification Outage](https://down.guide/brex/DWN-88cc17f8ad) (Major outage, 7h 32m)
4. **44** Loops: [Increased 500 errors](https://down.guide/loops/DWN-fd3a557770) (Partial outage, 30m)
5. **39** Squarespace: [New domain registration page domains.squarespace.com does not load](https://down.guide/squarespace/DWN-df12eecaa2) (Major outage, 17m)
6. **39** Orb: [Elevated errors across API endpoints](https://down.guide/orb/DWN-2b8ecf285b) (Partial outage, 1h 8m)
7. **37** Cerebras: [Partial Service Disruption](https://down.guide/cerebras/DWN-0ef922a640) (Degraded, 3h 58m)
8. **36** Vimeo: [Homepage is not loading](https://down.guide/vimeo/DWN-0614a0496a) (Major outage, 7m)
9. **33** Vimeo: [Classic Interactive Downtime](https://down.guide/vimeo/DWN-40d22eb5ff) (Partial outage, 4d 17h)
10. **32** Wise: [Global Transfer and Balance Impact](https://down.guide/wise/DWN-df5849f4b7) (Degraded, 25m)
11. **32** Rootly: [Failures when interacting with Rootly in Slack](https://down.guide/rootly/DWN-d9eff8d56c) (Partial outage, 8h 40m)
12. **30** Sauce Labs: [2025-September-3 Service Incident](https://down.guide/saucelabs/DWN-78c7a2e660) (Partial outage, 35m)
13. **29** Wise: [Instant transfers delayed](https://down.guide/wise/DWN-829547368e) (Partial outage, 26m)
14. **27** crates.io: [Sparse Index CDN Invalidations Slow to Update](https://down.guide/crates-io/DWN-f3641470cf) (Degraded, 45m)
15. **27** JFrog: [Critical JFrog Cloud Platform Database Incident affecting Xray service on Azure USE](https://down.guide/jfrog/DWN-bfb1c5a046) (Partial outage, 57m)
16. **26** SMTP2GO: [Delivery Delays](https://down.guide/smtp2go/DWN-2511e2e4f8) (Degraded, 8h 30m)
17. **26** Octopus Deploy: [(Resolved) Some Deployments/Runbooks in Octopus Cloud may be failing to start](https://down.guide/octopus/DWN-ddffaa119a) (Degraded, 1d 1h)
18. **23** Squarespace: [Some Commerce features are failing to load](https://down.guide/squarespace/DWN-72bd3da816) (Degraded, 2h 55m)
19. **22** Daily: [Delayed data from the /logs API endpoint](https://down.guide/daily/DWN-808d8f670e) (Degraded, 1h 57m)
20. **22** Radar: [Elevated API Latencies](https://down.guide/radar/DWN-58ba8b0ead) (Degraded, 1h 16m)
21. **21** Rollbar: [Elevated API error rate](https://down.guide/rollbar/DWN-e9851b9687) (Degraded, 4h 10m)
22. **21** InfluxDB Cloud: [Quartz Signup Issues](https://down.guide/influxdata/DWN-4765f41740) (Partial outage, 3m)
23. **21** Front: [SSO Authentication Issues - Mobile Apps](https://down.guide/front/DWN-d857c3473b) (Degraded, 3h 28m)
24. **20** Klaviyo: [Real-time segmentation delays](https://down.guide/klaviyo/DWN-60d353a395) (Degraded, 3h 14m)
25. **19** Pipedream: [Degraded service due to possible problems with Google Drive](https://down.guide/pipedream/DWN-b4d032105d) (Degraded, 1h 54m)

Previous week: https://down.guide/rankings/2025-W35; next week: https://down.guide/rankings/2025-W37

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