# The Down Index, 2025-W37

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **48** Filestack: [Webhook Outage](https://down.guide/filestack/DWN-a3fdb8b697) (Major outage, 1d 1h)
2. **45** Cerebras: [Partial Service Disruption](https://down.guide/cerebras/DWN-7920274843) (Partial outage, 1h 25m)
3. **43** Lokalise: [Lokalise main application outage](https://down.guide/lokalise/DWN-e776f45c50) (Major outage, 10m)
4. **42** Apify: [Problems with running newly-built Actors.](https://down.guide/apify/DWN-e3486020fa) (Partial outage, 3h 49m)
5. **39** Smartsheet: [Sheet Loading and Saving](https://down.guide/smartsheet/DWN-2147c7f3c8) (Degraded, 22h 21m)
6. **34** Windsurf: [SWE-1 Instability](https://down.guide/windsurf/DWN-a5f73c41e8) (Partial outage, 7h 51m)
7. **33** Loom: [Issue with Loom Meeting Recordings in Zoom](https://down.guide/loom/DWN-01fa977ca9) (Partial outage, 1h 31m)
8. **32** Mailgun: [Email Validation 500s](https://down.guide/mailgun/DWN-dc7578a20d) (Partial outage, 3h 23m)
9. **31** Lattice: [Issues with the Outlook calendar integration](https://down.guide/lattice/DWN-4495ee650c) (Degraded, 5h 57m)
10. **30** Squarespace: [Acuity Scheduling / Undelivered SMS reminders](https://down.guide/squarespace/DWN-efe03cedc5) (Partial outage, 1h 7m)
11. **30** SparkPost: [Data processing delays](https://down.guide/sparkpost/DWN-cd88a6d50c) (Degraded, 6h 41m)
12. **30** Vectara: [APIs Involving OpenAI are having elevated error rate.](https://down.guide/vectara/DWN-8890ccd329) (Degraded, 12h 4m)
13. **29** Trello: [Degraded performance of Trello](https://down.guide/trello/DWN-b5cb9f3a4d) (Partial outage, 22m)
14. **28** Bland AI: [Inbound Calls Routing Failure](https://down.guide/bland/DWN-226f390ef4) (Partial outage, 1m)
15. **27** Confluence: [Degraded performance in Confluence and Jira for Microsoft Edge users](https://down.guide/confluence/DWN-2579b49714) (Degraded, 5d 20h)
16. **27** Duo Security: [\[Multiple Deployments\] Admin Panel Login Failures](https://down.guide/duo/DWN-fdde13e5bd) (Partial outage, 26m)
17. **27** Typeform: [Typeform Renderer - Degraded - Intermittent Upstream Error](https://down.guide/typeform/DWN-17024a6572) (Partial outage, 20m)
18. **26** Lattice: [Issue with upstream provider](https://down.guide/lattice/DWN-0751af2663) (Degraded, 39m)
19. **26** Help Scout: [Delays in Updating Views](https://down.guide/help-scout/DWN-8cb0a03105) (Degraded, 4h 10m)
20. **26** Miro: [Issue with creating support requests for customers with language set to Japanese](https://down.guide/miro/DWN-267ecf4013) (Degraded, 30m)
21. **25** ReadMe: [Owlbot AI service outage](https://down.guide/readme/DWN-396caa54a1) (Degraded, 1d 22h)
22. **24** Upstash: [Temporary Database Routing Issue](https://down.guide/upstash/DWN-b9a22c62be) (Degraded, 0m)
23. **22** ReadMe: [E-mail notifications are not being sent](https://down.guide/readme/DWN-3dc7aae8c6) (Degraded, 3h 27m)
24. **22** Webflow: [Reports of increased latency and delays in validating SSL certificates](https://down.guide/webflow/DWN-a1b9fd79ec) (Degraded, 5h 11m)
25. **20** Pulumi Cloud: [Issue displaying some previews in Pulumi Cloud](https://down.guide/pulumi/DWN-fa9e1da3a7) (Degraded, 1h 54m)

Previous week: https://down.guide/rankings/2025-W36; next week: https://down.guide/rankings/2025-W38

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