# The Down Index, 2025-W38

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **37** Front: [Mobile app: Google sign in flow broken](https://down.guide/front/DWN-ae420dc7b4) (Partial outage, 3d 15h)
2. **36** Brex: [Google SSO Outage](https://down.guide/brex/DWN-25869b422f) (Major outage, 13m)
3. **36** Statsig: [Misconfiguration on consoleapi and event processing services](https://down.guide/statsig/DWN-6dfd79dcda) (Partial outage, 3d 10h)
4. **35** GoTo: [GoTo Connect - Issues with messaging and notifications](https://down.guide/gotomeeting/DWN-dbf0960767) (Partial outage, 23h 46m)
5. **35** Segment: [Google Enhanced Conversions is experiencing elevated failures](https://down.guide/segment/DWN-41126ff1e3) (Partial outage, 6h 9m)
6. **34** Substack: [Substack experiencing increased latency](https://down.guide/substack/DWN-455fa82a6b) (Degraded, 3h 47m)
7. **34** Hightouch: [Hightouch App Issues](https://down.guide/hightouch/DWN-f29a8316ed) (Partial outage, 8h 27m)
8. **33** Octopus Deploy: [Intermittent Azure authentication issues](https://down.guide/octopus/DWN-7b1953a54b) (Partial outage, 2h 54m)
9. **33** GitBook: [All AI based features including GitBook Assistant or AI search are failing with "something went wrong"](https://down.guide/gitbook/DWN-020b197ff4) (Partial outage, 1d 3h)
10. **33** 1Password: [Contact and Sales Forms Returning Errors to Users](https://down.guide/1password/DWN-a43051d2ed) (Partial outage, 2h 20m)
11. **32** InfluxDB Cloud: [The login and signup pages for Cloud2 accounts are currently down.](https://down.guide/influxdata/DWN-c5dcad965f) (Partial outage, 2h 2m)
12. **32** ReadMe: [ReadMe editor is unresponsive / blank](https://down.guide/readme/DWN-91500cccab) (Partial outage, 4h)
13. **32** Lattice: [Jira Integration with Goals Not Working](https://down.guide/lattice/DWN-f44334bfad) (Degraded, 7h 3m)
14. **30** Statsig: [Propagation delay in server SDKs](https://down.guide/statsig/DWN-0211aaf663) (Degraded, 1h 34m)
15. **30** Drata: [Multiple Policy ack. emails are being sent for archived policies.](https://down.guide/drata/DWN-0b514a92fa) (Partial outage, 3h 50m)
16. **29** Bitbucket: [Delays in running Bitbucket Pipelines](https://down.guide/bitbucket/DWN-e93562843a) (Degraded, 30m)
17. **28** Pipedream: [Elevated workflow and source errors.](https://down.guide/pipedream/DWN-1d2e487058) (Partial outage, 1h 14m)
18. **28** Segment: [Google Enhanced Conversions is experiencing elevated failures](https://down.guide/segment/DWN-2979cf0b3a) (Degraded, 3h 28m)
19. **28** Superhuman: [Degraded reminder creation](https://down.guide/superhuman/DWN-612ab8516c) (Degraded, 3d 20h)
20. **26** Unit: [Payments - issue creating ach and wire payments](https://down.guide/unit/DWN-ca45bac928) (Partial outage, 13m)
21. **26** Heap: [Heap Connect Syncs: Possibility Of Stale Data](https://down.guide/heap/DWN-e062602a6a) (Degraded, 6h 16m)
22. **26** ReadMe: [ReadMe docs producing 404 errors after reordering and branch merge](https://down.guide/readme/DWN-025dcfd83d) (Degraded, 7h 44m)
23. **26** EasyPost: [Issues attempting to load, or purchase labels, for an existing shipment](https://down.guide/easypost/DWN-7b861be3be) (Degraded, 52m)
24. **25** GoTo: [Contact Center – Call Queues and Contact Center – Issues logging into queues](https://down.guide/gotomeeting/DWN-da7beec87e) (Partial outage, 20m)
25. **24** JumpCloud: [Software Inventory Delay](https://down.guide/jumpcloud/DWN-f413a1ff7e) (Degraded, 2h 38m)

Previous week: https://down.guide/rankings/2025-W37; next week: https://down.guide/rankings/2025-W39

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