# The Down Index, 2025-W45

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **59** api.video: [Major Incident - Dashboard, Live, VoD are impacted](https://down.guide/api-video/DWN-4d2e6cde8f) (Major outage, 1h 5m)
2. **47** LlamaCloud: [Elevated Job Error Rates](https://down.guide/llamaindex/DWN-d44ce26a04) (Major outage, 50m)
3. **46** Statsig: [Client SDK Initialization and Event Logging Unavailable for 5 minutes](https://down.guide/statsig/DWN-f9d61348be) (Major outage, 5m)
4. **46** SurveyMonkey: [Analyze page not loading correctly on Windows 10 computers](https://down.guide/surveymonkey/DWN-1758114e48) (Partial outage, 29m)
5. **43** Squarespace: [Site Loading and Editing issues - due to 503 errors](https://down.guide/squarespace/DWN-927ee46f74) (Major outage, 1h 33m)
6. **42** Cloudflare Workers: [R2 increased error rates](https://down.guide/cloudflare-workers/DWN-48c2aa0509) (Degraded, 0m)
7. **41** Apollo GraphOS: [Federation version minor version build failures](https://down.guide/apollo/DWN-1f5a5ab53d) (Partial outage, 1h 7m)
8. **41** Gusto: [Chat channel unavailable](https://down.guide/gusto/DWN-289447beb3) (Major outage, 1h 12m)
9. **41** Cloudflare Workers: [Sporadic failures to create new Durable Objects](https://down.guide/cloudflare-workers/DWN-4f104e518c) (Degraded, 2h 32m)
10. **40** SurveyMonkey: [Matrix rating questions missing selection boxes](https://down.guide/surveymonkey/DWN-e8430a8f67) (Degraded, 2h 47m)
11. **40** Asana: [Asana downtime in all regions](https://down.guide/asana/DWN-ed23a585bf) (Major outage, 46m)
12. **36** Hume AI: [Timeout issue affecting EVI and Octave](https://down.guide/hume/DWN-5df8ba2d0c) (Major outage, 14m)
13. **35** Cloudflare Workers: [Cloudflare challenge pages issues](https://down.guide/cloudflare-workers/DWN-504e23425d) (Degraded, 3h 5m)
14. **35** Hex: [Issues using 3.11 custom images](https://down.guide/hex/DWN-fb074caa62) (Partial outage, 4h 21m)
15. **34** JumpCloud: [Increased Error Rates Affecting Multiple Platform Services](https://down.guide/jumpcloud/DWN-f758f4f27b) (Partial outage, 2h 38m)
16. **34** Cerebras: [Partial Service Disruption](https://down.guide/cerebras/DWN-e1024ed19d) (Partial outage, 14m)
17. **34** Cloudflare Workers: [Unexpected Workers Build Termination](https://down.guide/cloudflare-workers/DWN-fc5dd8925e) (Degraded, 2h 7m)
18. **34** Cloudflare Workers: [Onboarding new R2 customers failing](https://down.guide/cloudflare-workers/DWN-9298d9534a) (Degraded, 2h 15m)
19. **33** Cloudflare Workers: [Workers AI Elevated Error Rates](https://down.guide/cloudflare-workers/DWN-fbb0a5f7aa) (Degraded, 26m)
20. **33** Hookdeck: [HTTP 500 errors on ingestion](https://down.guide/hookdeck/DWN-08ee3c57cf) (Major outage, 2m)
21. **33** Cloudflare Workers: [Workers Builds increased failure rate](https://down.guide/cloudflare-workers/DWN-32bb7b0618) (Degraded, 1h 10m)
22. **32** LogRocket: [Ingestion Instability](https://down.guide/logrocket/DWN-5b0085ef83) (Partial outage, 3h 6m)
23. **32** Grammarly: [Issues logging in at https://superhuman.com and https://app.grammarly.com](https://down.guide/grammarly/DWN-38acd919a3) (Partial outage, 4h 18m)
24. **31** Segment: [Delayed delivery reporting for ReverseETL](https://down.guide/segment/DWN-99265e7753) (Degraded, 16h 48m)
25. **30** Bird: [Delay in WhatsApp message status updates](https://down.guide/messagebird/DWN-df1570b8c3) (Degraded, 14m)

Previous week: https://down.guide/rankings/2025-W44; next week: https://down.guide/rankings/2025-W46

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