# The Down Index, 2025-W49

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **55** Postman: [Postman is not loading](https://down.guide/postman/DWN-cca9dc4ec6) (Major outage, 24m)
2. **54** Cloudinary: [Cloudinary Support Portal Outage](https://down.guide/cloudinary/DWN-6707b6ba29) (Major outage, 4h 48m)
3. **52** Klarna: [Klarna Customer support and other Klarna apps including Purchase Flow service are affected](https://down.guide/klarna/DWN-59c22977c7) (Major outage, 1h 6m)
4. **50** Ably: [Ably website, customer dashboard & Control API issues](https://down.guide/ably/DWN-9bb5c15dca) (Major outage, 19m)
5. **47** Drata: [Issues loading Drata sites due to upstream provider outage](https://down.guide/drata/DWN-27eb464f6a) (Major outage, 9m)
6. **47** Make: [Make services currently not accessible](https://down.guide/make/DWN-57a17a4bdc) (Partial outage, 1h 13m)
7. **46** npm: [Issue connecting to website and registry](https://down.guide/npm/DWN-86df4cce0e) (Partial outage, 40m)
8. **46** Lattice: [Issue with upstream provider](https://down.guide/lattice/DWN-d7e3c189f3) (Major outage, 14m)
9. **44** Ashby: [Ashby Unavailable Due to Upstream Provider](https://down.guide/ashby/DWN-efc1f5a822) (Major outage, 40m)
10. **43** beehiiv: [Network infrastructure issue](https://down.guide/beehiiv/DWN-ee1d3e8322) (Major outage, 23m)
11. **43** Wise: [Service unavailable](https://down.guide/wise/DWN-f8730825c7) (Partial outage, 38m)
12. **42** SambaNova Cloud: [All Cloud services intermittently unavailable](https://down.guide/sambanova/DWN-382782acc9) (Major outage, 46m)
13. **42** Aircall: [Aircall Support Portal unavailable](https://down.guide/aircall/DWN-6d623e66fd) (Major outage, 29m)
14. **41** Affirm: [Degradation in Affirm Checkout Service](https://down.guide/affirm/DWN-f279ecadc6) (Partial outage, 50m)
15. **40** DatoCMS: [Incident Report - API Outage on December 2, 2025](https://down.guide/datocms/DWN-65c35cc1ef) (Major outage, 0m)
16. **40** Lever: [Lever Sandbox Down](https://down.guide/lever/DWN-b594ea34a7) (Major outage, 42m)
17. **40** Runway: [Significant delays in asset generation](https://down.guide/runway/DWN-73fb1b568b) (Partial outage, 1h 15m)
18. **39** Sourcegraph: [Internal Server Errors returned for several services](https://down.guide/sourcegraph/DWN-430ca2aeb3) (Major outage, 49m)
19. **39** GitBook: [App and Public content failures due to Cloudflare outage](https://down.guide/gitbook/DWN-a2b2966961) (Major outage, 1h)
20. **38** Vimeo: [Vimeo Site and Player Issues](https://down.guide/vimeo/DWN-042b333a18) (Major outage, 41m)
21. **38** Canva: [Canva is down due to Cloudflare outage](https://down.guide/canva/DWN-e5d5b62b4f) (Major outage, 34m)
22. **37** Trigger.dev: [open telemetry logs and spans ingestion issues](https://down.guide/trigger-dev/DWN-ec78343db6) (Partial outage, 21h 10m)
23. **37** Cloudflare: [Cloudflare Service Issues](https://down.guide/cloudflare/DWN-85c6980378) (Major outage, 24m)
24. **37** Upstash: [Upstash Console and Context7 Console is Currently Experiencing issues](https://down.guide/upstash/DWN-d6b71eaa20) (Major outage, 15m)
25. **36** Hasura Cloud: [Cloudflare outage affecting Hasura Cloud/DDN/PromptQL](https://down.guide/hasura/DWN-94a913c0f8) (Major outage, 14m)

Previous week: https://down.guide/rankings/2025-W48; next week: https://down.guide/rankings/2025-W50

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