# The Down Index, 2025-W50

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **62** Confluence: [Errors installing Connect on Forge Apps in Confluence](https://down.guide/confluence/DWN-a220bfa93f) (Major outage, 3h 29m)
2. **59** Trello: [500 Errors being experienced by Trello users](https://down.guide/trello/DWN-3dac9f79ee) (Major outage, 1h 2m)
3. **45** Drata: [SafeBase AI Questionnaire Service (AIQA) Down](https://down.guide/drata/DWN-7473090d6e) (Major outage, 9h 4m)
4. **43** Confluent Cloud: [Missing metrics in some Confluent Cloud Kafka clusters](https://down.guide/confluent/DWN-8a64a560c1) (Degraded, 1d 10h)
5. **42** Runway: [Issues affecting Aleph generations](https://down.guide/runway/DWN-2b69998698) (Partial outage, 2h 38m)
6. **38** Chargebee: [API Service Degradation](https://down.guide/chargebee/DWN-cf56f63ab1) (Degraded, 2h 13m)
7. **38** api.video: [Slowdown in video processing](https://down.guide/api-video/DWN-e7afdcb37c) (Partial outage, 49m)
8. **37** Cloudflare Workers: [Cloudflare Pages build failure](https://down.guide/cloudflare-workers/DWN-4d3b296b2b) (Degraded, 6h 16m)
9. **36** Voyage AI: [Increased rate of 503 errors to all models](https://down.guide/voyage/DWN-ac647f8619) (Partial outage, 37m)
10. **36** Paddle: [Delayed notifications](https://down.guide/paddle/DWN-a64f9804d8) (Partial outage, 7h 16m)
11. **36** SMTP2GO: [Connectivity issue](https://down.guide/smtp2go/DWN-c0fc9dd09d) (Partial outage, 14m)
12. **35** Cloudflare Workers: [Increased errors for Durable Objects and Workers/Pages builds/asset uploads](https://down.guide/cloudflare-workers/DWN-be3b891953) (Degraded, 27m)
13. **33** Aiven: [Delay for new nodes coming online](https://down.guide/aiven/DWN-45042e4215) (Partial outage, 16h 53m)
14. **33** Reddit: [Elevated errors](https://down.guide/reddit/DWN-8276ba6916) (Partial outage, 34m)
15. **32** Help Scout: [Connections Issues](https://down.guide/help-scout/DWN-549d0533bc) (Partial outage, 1h)
16. **31** Bland AI: [Knowledge Base Queries Failing](https://down.guide/bland/DWN-8e9a6aa228) (Partial outage, 7m)
17. **31** Attio: [Errors querying records and lists](https://down.guide/attio/DWN-5f7115b1b2) (Partial outage, 6h 1m)
18. **31** Apify: [Creating new Actors from Actor templates in UI is unavailable](https://down.guide/apify/DWN-5a1b9f4b53) (Degraded, 2h 30m)
19. **30** Squarespace: [3D Secure purchase attempts for subscriptions are failing](https://down.guide/squarespace/DWN-9d4220f55e) (Partial outage, 1h 21m)
20. **29** Census: [Census Web Outage and Sync Delays](https://down.guide/census/DWN-46c074cc26) (Degraded, 35m)
21. **29** Cerebras: [Partial Degradation of Qwen3 32B, Llama 3.1 8B,  Llama 3.3 70B, and Qwen-3-235B-Instruct-2507](https://down.guide/cerebras/DWN-179e6a0d3f) (Degraded, 2h 30m)
22. **28** LlamaCloud: [LlamaCloud Index Retrieval Elevated Error Rates](https://down.guide/llamaindex/DWN-0cd5c366b2) (Degraded, 3h 11m)
23. **28** Cloudinary: [Media Library Widget login error](https://down.guide/cloudinary/DWN-6f44e1b7c8) (Degraded, 47m)
24. **28** SparkPost: [Data processing delays](https://down.guide/sparkpost/DWN-cd87de50fa) (Degraded, 3h 11m)
25. **27** SparkPost: [Longer than expected delays](https://down.guide/sparkpost/DWN-7d4ffb92ae) (Degraded, 2h)

Previous week: https://down.guide/rankings/2025-W49; next week: https://down.guide/rankings/2025-W51

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