# The Down Index, 2025-W51

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **62** Front: [App not responding](https://down.guide/front/DWN-b2247fcab8) (Major outage, 3h 54m)
2. **51** Cloudflare Workers: [Network Congestion](https://down.guide/cloudflare-workers/DWN-fc04b0e42a) (Degraded, 1h 3m)
3. **50** Make: [Loging to the platform is not available](https://down.guide/make/DWN-cf245de15a) (Major outage, 10h 45m)
4. **45** Vapi: [Calls failing due to worker unavailability](https://down.guide/vapi/DWN-32e83c4d8d) (Major outage, 6d 4h)
5. **44** Gusto: [We are aware that customers may be experiencing issues when accessing Gusto.](https://down.guide/gusto/DWN-c7051a67b9) (Major outage, 2h 40m)
6. **43** Rippling: [General service degradation](https://down.guide/rippling/DWN-2060ccd1f0) (Major outage, 3h 48m)
7. **42** Help Scout: [Docs site not loading](https://down.guide/help-scout/DWN-a1efa1a019) (Major outage, 1h 19m)
8. **41** Segment: [Snowflake RETL sources and Warehouse Destinations are failing due to Snowflake Outage](https://down.guide/segment/DWN-94eb1b7b80) (Partial outage, 10h 18m)
9. **40** Cloudinary: [Failed transformation requests with combination of Strict Transformations and Auto-Upload](https://down.guide/cloudinary/DWN-510eb57f89) (Degraded, 4h 22m)
10. **40** Confluence: [Degraded performance of Admin Hub, Atlassian Analytics, Confluence Cloud, Focus, Jira, Jira Product Discovery, Jira Service Management, and Rovo](https://down.guide/confluence/DWN-2efbae3bc5) (Degraded, 2h 35m)
11. **40** Uploadcare: [Upload API Degradation.](https://down.guide/uploadcare/DWN-f4bbd6ae3e) (Partial outage, 9h 26m)
12. **39** Moralis: [Partial API Service Latency for Swap and Transfers Endpoints](https://down.guide/moralis/DWN-f251b8c038) (Major outage, 52m)
13. **38** Jira: [Degraded performance of Admin Hub, Atlassian Analytics, Confluence Cloud, Focus, Jira, Jira Product Discovery, Jira Service Management, and Rovo](https://down.guide/jira/DWN-b3e1f37066) (Degraded, 2h 45m)
14. **35** Liveblocks: [Increase latency on Liveblocks API](https://down.guide/liveblocks/DWN-724fa1e3c8) (Degraded, 24m)
15. **35** Radar: [Elevated API Errors](https://down.guide/radar/DWN-65148703fc) (Degraded, 7h 23m)
16. **34** Moralis: [Partial API Service Disruption](https://down.guide/moralis/DWN-1257caff8b) (Partial outage, 3h 28m)
17. **33** Klarna: [Merchant Operations degradation - Maintenance Ongoing](https://down.guide/klarna/DWN-ca6102afaa) (Degraded, 4h 6m)
18. **33** Wise: [Sandbox Error](https://down.guide/wise/DWN-3489a1bfdf) (Partial outage, 3h 26m)
19. **33** Hex: [Issue loading displays in some published apps](https://down.guide/hex/DWN-d67641cb55) (Partial outage, 2h 32m)
20. **33** Clearbit: [Batch enrichment processing delays](https://down.guide/clearbit/DWN-71db039f8f) (Degraded, 4d 18h)
21. **33** Cloudflare: [Network Performance Issues](https://down.guide/cloudflare/DWN-954129d35f) (Partial outage, 23h 49m)
22. **32** Squarespace: [Non-English Template Front Sites](https://down.guide/squarespace/DWN-1788b19034) (Partial outage, 3h 58m)
23. **31** Retell AI: [Call and API failures due to Stripe outage](https://down.guide/retell/DWN-78cc7f9c61) (Partial outage, 31m)
24. **31** Cloudinary: [Billing Dashboard and Plans Outage](https://down.guide/cloudinary/DWN-717e195783) (Degraded, 3h 53m)
25. **30** Drata: [Background tasks delayed](https://down.guide/drata/DWN-7a82a71583) (Partial outage, 2h 58m)

Previous week: https://down.guide/rankings/2025-W50; next week: https://down.guide/rankings/2025-W52

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