# The Down Index, 2026-W03

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **46** SurveyMonkey: [Respondents cannot progress past a matrix question where 'Number of rows respondents must answer:' is set to 'All'](https://down.guide/surveymonkey/DWN-a4ba29d8b5) (Partial outage, 40m)
2. **44** Wise: [Issue with sending and moving money](https://down.guide/wise/DWN-9f2c8b1620) (Partial outage, 14m)
3. **41** Otter.ai: [Sitewide Outage](https://down.guide/otter/DWN-4537a5da08) (Major outage, 1h 44m)
4. **40** Cerebras: [Llama 3.3 70B Service Unavailable](https://down.guide/cerebras/DWN-ea6b259dde) (Partial outage, 2h 56m)
5. **40** Granola: [Database upgrade - app functionality degraded](https://down.guide/granola/DWN-515210a9a7) (Major outage, 1h 21m)
6. **39** Reddit: [Increased error rates across the site](https://down.guide/reddit/DWN-6f3a3287a2) (Partial outage, 3h 17m)
7. **34** Cloudflare Workers: [Increase in Durable Object errors](https://down.guide/cloudflare-workers/DWN-8db8e899e1) (Degraded, 34m)
8. **34** Axiom: [API Ingest Degraded Performance](https://down.guide/axiom/DWN-3750b4ea8e) (Degraded, 11h 55m)
9. **33** Cloudflare Workers: [Increased Workers Assets upload failures](https://down.guide/cloudflare-workers/DWN-c882debd1f) (Degraded, 1h 27m)
10. **32** Klaviyo: [Issues with Campaign Sending and Scheduling](https://down.guide/klaviyo/DWN-9ec3aa4322) (Partial outage, 1h 11m)
11. **32** Cloudflare Workers: [Increase Pages builds failures](https://down.guide/cloudflare-workers/DWN-7ef0f22682) (Degraded, 55m)
12. **32** Cloudflare Workers: [Cloudflare Workers AI Issues](https://down.guide/cloudflare-workers/DWN-99160b1f35) (Degraded, 47m)
13. **31** Hookdeck: [Ingestion errors (HTTP 403) for some custom domain endpoint](https://down.guide/hookdeck/DWN-475d8fce2d) (Partial outage, 6h 12m)
14. **31** Sauce Labs: [2026-January-13 Service Incident](https://down.guide/saucelabs/DWN-5422044000) (Partial outage, 7m)
15. **31** Rippling: [Degraded performance in Payroll](https://down.guide/rippling/DWN-1580e5ac5f) (Partial outage, 3h 20m)
16. **31** SparkPost: [Delays in sending emails to Microsoft domains](https://down.guide/sparkpost/DWN-d113eda992) (Degraded, 12d 5h)
17. **31** Cerebras: [Partial Service Disruption- API Key Error](https://down.guide/cerebras/DWN-bb906efb7d) (Degraded, 14m)
18. **31** Runway: [Increased Gen 4.5 wait times](https://down.guide/runway/DWN-136b90fb2f) (Degraded, 1h 49m)
19. **30** Rippling: [Issues approving timecards and loading schedules](https://down.guide/rippling/DWN-e1f42d742d) (Partial outage, 2h 23m)
20. **30** Cloudflare Workers: [Cloudflare Workers Issues](https://down.guide/cloudflare-workers/DWN-5acd652e07) (Degraded, 22m)
21. **29** SambaNova Cloud: [E5-Mistral-7B-Instruct down](https://down.guide/sambanova/DWN-efb63dec8e) (Partial outage, 2h 8m)
22. **28** Apify: [apify.com/store disrupted](https://down.guide/apify/DWN-2ff3851347) (Degraded, 36m)
23. **28** Pipedream: [Pipedream and Pipedream Connect Event Sources and Webhooks are failing](https://down.guide/pipedream/DWN-3b865bb617) (Partial outage, 1h 20m)
24. **28** DatoCMS: [Issues Uploading New Assets](https://down.guide/datocms/DWN-cc751619aa) (Partial outage, 0m)
25. **28** RevenueCat: [Error spike in API](https://down.guide/revenuecat/DWN-bd493eb4e7) (Partial outage, 54m)

Previous week: https://down.guide/rankings/2026-W02; next week: https://down.guide/rankings/2026-W04

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