# The Down Index, 2026-W09

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **53** Confluent Cloud: [Some Confluent Cloud customers accessing services in GCP us-south1 region might experience elevated errors rates](https://down.guide/confluent/DWN-74a06a5854) (Partial outage, 2d 13h)
2. **53** MongoDB Atlas: [Impaired Cluster Operations – AWS me-central-1 (United Arab Emirates)  and AWS me-south-1 (Bahrain)](https://down.guide/mongodb-atlas/DWN-0deb831fb5) (Partial outage, 185d 21h)
3. **51** beehiiv: [The beehiiv platform is currently unavailable](https://down.guide/beehiiv/DWN-ddbf1ea114) (Major outage, 42m)
4. **51** Confluent Cloud: [All new dedicated kafka cluster provisioning and expansion in Azure westus3, southcentralus, and eastus2 are failing](https://down.guide/confluent/DWN-d7ef80b47e) (Partial outage, 6h 1m)
5. **50** AWS: [EC2 (us-east-1): Intermittent missing or delayed EC2 instance and status check metrics](https://down.guide/aws/DWN-70da84b952) (Degraded, 2h 37m)
6. **50** Confluent Cloud: [Elevated Error Rates in AWS me-central-1 region](https://down.guide/confluent/DWN-c1604a599a) (Partial outage, 3h 57m)
7. **47** Atlassian Statuspage: [Issues displaying system metrics](https://down.guide/statuspage/DWN-3a898e208c) (Major outage, 15d 12h)
8. **46** Pinecone: [\[GCP\]\[us-central1\]\[europe-west4\] Errors on some read operations](https://down.guide/pinecone/DWN-361d432a65) (Partial outage, 2h 38m)
9. **46** AssemblyAI: [Negative Balance Error](https://down.guide/assemblyai/DWN-1531519acf) (Partial outage, 1h 55m)
10. **46** PyPI: [Python Infrastructure Outage](https://down.guide/pypi/DWN-a2c9484db1) (Major outage, 2h 47m)
11. **43** Confluent Cloud: [Elevated Kafka Latency in GCP asia-southeast1](https://down.guide/confluent/DWN-963f2491af) (Degraded, 11h 46m)
12. **43** Grafana Cloud: [Grafana Cloud Metrics - Intermittent Write Latency in prod-us-central, prod-us-central-5, and prod-eu-west-0](https://down.guide/grafana-cloud/DWN-99d434d034) (Degraded, 19d 22h)
13. **43** Hex: [Projects not loading](https://down.guide/hex/DWN-169c00de9d) (Major outage, 55m)
14. **43** SurveyMonkey: [SurveyMonkey Rewards - Unable to cash out rewards for Amazon gift cards](https://down.guide/surveymonkey/DWN-2bf9c69cf1) (Degraded, 2d 7h)
15. **42** Make: [Web application not loading](https://down.guide/make/DWN-f0bbb616d5) (Major outage, 28m)
16. **42** Windsurf: [Networking Issues effecting Tab](https://down.guide/windsurf/DWN-c7ecef3895) (Major outage, 1h 7m)
17. **42** LaunchDarkly: [Investigating Issues with LaunchDarkly Application and Authentication](https://down.guide/launchdarkly/DWN-c60347cce9) (Partial outage, 1h 23m)
18. **41** Framer: [Fontshare fonts temporarily unavailable](https://down.guide/framer/DWN-711ca4bde5) (Major outage, 2h 4m)
19. **41** Box: [\[Critical\] Issues with Multiple Box Services](https://down.guide/box/DWN-55144215b4) (Major outage, 1h 9m)
20. **41** Census: [Census Web Outage](https://down.guide/census/DWN-999793e296) (Major outage, 4m)
21. **41** Xata: [Investigating intermitent errors](https://down.guide/xata/DWN-f62cfb69c4) (Partial outage, 10h 7m)
22. **41** Aiven: [Amazon Web Services (AWS) ME-CENTRAL-1 and ME-SOUTH-1 region status](https://down.guide/aiven/DWN-948ae732ef) (Partial outage, 31d 12h)
23. **40** Strapi Cloud: [Project creation unavailable](https://down.guide/strapi-cloud/DWN-55651f9892) (Major outage, 1h 16m)
24. **40** Confluent Cloud: [Elevated Kafka REST API Errors in AWS us-west-2](https://down.guide/confluent/DWN-848f48544e) (Degraded, 3h 52m)
25. **40** Octopus Deploy: [Emails are currently not being delivered](https://down.guide/octopus/DWN-a822d997a9) (Partial outage, 3h 56m)

Previous week: https://down.guide/rankings/2026-W08; next week: https://down.guide/rankings/2026-W10

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