# The Down Index, 2026-W16

The week's worst incidents, scored 0-100 (impact 30, breadth 20, duration 15, reach 20, acknowledgement 15). [Methodology](https://down.guide/rankings/methodology).

1. **74** Anthropic: [Claude.ai down](https://down.guide/anthropic/DWN-6074ed9f90) (Major outage, 55m)
2. **70** Anthropic: [Elevated errors on Claude.ai, API, Claude Code](https://down.guide/anthropic/DWN-ba8081f741) (Major outage, 2h 50m)
3. **63** Intercom: [Fin is experiencing issues](https://down.guide/intercom/DWN-1b208d97e2) (Major outage, 3h 29m)
4. **62** Confluence: [Disrupted Rovo availability for Automation rules](https://down.guide/confluence/DWN-d285ab809c) (Major outage, 3h 46m)
5. **60** Jira: [Disrupted Rovo availability for Automation rules](https://down.guide/jira/DWN-9ad8c44ada) (Major outage, 3h 59m)
6. **56** api.video: [Network incident](https://down.guide/api-video/DWN-1aaaeca45b) (Partial outage, 2h 27m)
7. **56** Anthropic: [Degraded service on usage and analytics admin API endpoints](https://down.guide/anthropic/DWN-a4e704a14b) (Degraded, 5h 56m)
8. **52** Akamai Cloud (Linode): [Linode Kubernetes Engine Standard and Enterprise provisioning failures in all regions](https://down.guide/linode/DWN-652a2f29a9) (Degraded, 1d)
9. **52** Anthropic: [Errors uploading documents to Google Drive in Claude.ai](https://down.guide/anthropic/DWN-4074f50426) (Degraded, 57m)
10. **50** SurveyMonkey: [Errors showing on Analyze charts](https://down.guide/surveymonkey/DWN-ecffb05ee8) (Partial outage, 3h 20m)
11. **50** SurveyMonkey: [Low survey completion rate for RewardsApp Surveys with Advanced-Logic](https://down.guide/surveymonkey/DWN-fe946b4d57) (Partial outage, 2h 57m)
12. **50** Anthropic: [Elevated errors on Opus 4.6](https://down.guide/anthropic/DWN-51138c8889) (Degraded, 1h 16m)
13. **49** Bitbucket: [Users experiencing issues with login across Atlassian products](https://down.guide/bitbucket/DWN-24bce3df3a) (Degraded, 2h 48m)
14. **49** Anthropic: [Opus 4.6 elevated rate of errors](https://down.guide/anthropic/DWN-e9ffaa11ac) (Degraded, 53m)
15. **48** Airtable: [Service interruption on Airtable iOS app](https://down.guide/airtable/DWN-16eb042922) (Degraded, 45m)
16. **47** Anthropic: [Claude Cowork not starting for some users](https://down.guide/anthropic/DWN-852d926a35) (Partial outage, 2h 4m)
17. **46** GitHub Pages: [Incident with Pages](https://down.guide/github-pages/DWN-6a2eac6453) (Partial outage, 40m)
18. **45** SerpApi: [\[Baidu News API\] Performance Degradation](https://down.guide/serpapi/DWN-54cf5f7c3b) (Major outage, 14d 17h)
19. **44** Akamai Cloud (Linode): [Service Issue - Dedicated CPU - Several Regions](https://down.guide/linode/DWN-ef3087999b) (Degraded, 2d 1h)
20. **44** Bandwidth: [Bandwidth App Incident](https://down.guide/bandwidth/DWN-b0ba000fc3) (Major outage, 8h 35m)
21. **44** Bitbucket: [Bitbucket Pipelines degraded performance](https://down.guide/bitbucket/DWN-c81c7412eb) (Degraded, 22m)
22. **43** Canva: [Users may experience issues opening new and existing designs](https://down.guide/canva/DWN-a922e6edc0) (Major outage, 5h 28m)
23. **43** Bland AI: [API Timeouts](https://down.guide/bland/DWN-b92c830757) (Major outage, 1h 36m)
24. **43** Coinbase: [Site Performance](https://down.guide/coinbase/DWN-55571cd895) (Major outage, 51m)
25. **42** Vimeo: [Issues loading Player](https://down.guide/vimeo/DWN-1d50c385d9) (Major outage, 1h 7m)

Previous week: https://down.guide/rankings/2026-W15; next week: https://down.guide/rankings/2026-W17

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