# Provider downtime, 2023-05 in Observability

Providers ranked by weighted downtime (major x1, partial x0.5, degraded x0.2) from their own posted incidents.

1. [LogRocket](https://down.guide/providers/logrocket): 3h 13m weighted, 2 incidents, median 21h 12m to resolve, postmortem rate n/a
2. [ServiceNow Cloud Observability](https://down.guide/providers/lightstep): 1h 24m weighted, 1 incidents, median 2h 35m to resolve, postmortem rate 0%
3. [Atlassian Statuspage](https://down.guide/providers/statuspage): 23m weighted, 1 incidents, median 1h 57m to resolve, postmortem rate n/a

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