SSL Certs sometimes fail to generate

What to do

• Check whether you use ReadMe ReadMe Hubs. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 4d 2h it lasted.

  Anything that failed between 2025-02-28 23:21 UTC and 2025-03-05 01:36 UTC may need a replay.

• Subscribe to ReadMe's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=readme works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from ReadMe 3

1. investigatingFeb 28, 2025, 11:21 PM UTC

   We're currently seeing that for a very small percentage of our users, we're having trouble reissuing SSL certs with Cloudflare. We're working with Cloudflare to identify the issue and correct it. We're monitoring it, but please reach out to support@readme.io if you experience this! This is only happening for a small portion of customers.

   provider

2. monitoringMar 3, 2025, 3:29 AM UTC

   We found the culprit on Friday! Our hosting provider (who we love!) was marking some domains in Cloudflare as theirs, and Cloudflare got confused. We're still waiting for a report from them to understand how that happened, but for now it seems to be an issue of the past.

   provider

3. resolvedMar 5, 2025, 1:36 AM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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