# What broke December 13 to December 19, 2021

- Incidents: 11; major outages: 2
- Downtime: 6h 20m across providers

## Days
- [Mon, Dec 13](https://down.guide/recaps/2021-12-13): 1 incident, 1 major outage
- [Tue, Dec 14](https://down.guide/recaps/2021-12-14): 0 incidents, 0 major outages
- [Wed, Dec 15](https://down.guide/recaps/2021-12-15): 9 incidents, 1 major outage
- [Thu, Dec 16](https://down.guide/recaps/2021-12-16): 0 incidents, 0 major outages
- [Fri, Dec 17](https://down.guide/recaps/2021-12-17): 1 incident, 0 major outages
- [Sat, Dec 18](https://down.guide/recaps/2021-12-18): 0 incidents, 0 major outages
- [Sun, Dec 19](https://down.guide/recaps/2021-12-19): 0 incidents, 0 major outages

## The Down Index
[The full table](https://down.guide/rankings/2021-W50), worst first.

- **Twingate**: [Inbound requests have heavily downgraded availability](https://down.guide/twingate/DWN-d0fd87903d) (Major outage; lasted 1d; started 2021-12-13 17:08 UTC; Connector Heartbeat)
- **CloudBees**: [Major provider outage](https://down.guide/jenkins/DWN-2d045118f4) (Major outage; lasted 32m; started 2021-12-15 15:47 UTC; Auth0 Authentication API, Authentication, Auth0 Authentication API +1)
- **Daily**: [Connectivity issues](https://down.guide/daily/DWN-fedff70754) (Partial outage; lasted 1h 3m; started 2021-12-15 15:32 UTC; API, Dashboard, Core Call Experience +1)
- **Mural**: [MURAL Canvas Issue - Icons not loading properly](https://down.guide/mural/DWN-2803f2e69e) (Degraded; lasted 6h 57m; started 2021-12-17 12:08 UTC; Authentication, Billing, Learning +7)
- **Twitch**: [Identified Web Issues](https://down.guide/twitch/DWN-497e8fd26d) (Partial outage; lasted 53m; started 2021-12-15 16:11 UTC; Login, Web, Video (Watching) +1)
- **Mailjet**: [Login/Sign up issues](https://down.guide/mailjet/DWN-5e26770a34) (Partial outage; lasted 2h 34m; started 2021-12-15 12:08 UTC; Mailjet App)
- **Mural**: [MURAL Connectivity Issue - MURAL and murals are slow to load](https://down.guide/mural/DWN-4d53da71e7) (Partial outage; lasted 55m; started 2021-12-15 16:31 UTC; Authentication, Realtime collaboration)
- **Twingate**: [Admin console billing functionality is temporarily unavailable](https://down.guide/twingate/DWN-2c481943e4) (Partial outage; lasted 2h 10m; started 2021-12-15 19:12 UTC; Admin Console)

## Other weeks
- [Previous week: Dec 6 to Dec 12, 2021](https://down.guide/recaps/2021-W49)
- [Next week: Dec 20 to Dec 26, 2021](https://down.guide/recaps/2021-W51)

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