# What broke on 2022-01-07

- Incidents: 2 at 2 providers; major outages: 0
- Downtime: 42m

## Worst
- **ServiceNow Cloud Observability**: [Lightstep Webapp and API Experiencing Issues](https://down.guide/lightstep/DWN-4b494bb1f1) (Partial outage; lasted 2h 10m; started 2022-01-07 15:24 UTC; US - Service Directory, US - Dashboards, US - Observability - API +2; us)
- **Mailjet**: [Templates unavailable for some users](https://down.guide/mailjet/DWN-e5fdb952b1) (Partial outage; lasted 33m; started 2022-01-07 15:29 UTC; Email Editor)

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