# What broke on 2023-01-19

- Incidents: 2 at 2 providers; major outages: 1
- Downtime: 8h 28m

## Worst
- **ServiceNow Cloud Observability**: [Alert evaluation delays](https://down.guide/lightstep/DWN-12633992b4) (Major outage; lasted 2h 6m; started 2023-01-19 23:18 UTC; US - Unified Alerting, US - Streams Alerting; us)
- **Mural**: [Redirected URL is invalid error when logging in to Mural in MS Teams and Zoom](https://down.guide/mural/DWN-8ec39fc139) (Degraded; lasted 6h 8m; started 2023-01-19 08:36 UTC)

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