# What broke on 2023-03-13

- Incidents: 4 at 4 providers; major outages: 1
- Downtime: 1h 8m

## Worst
- **CloudBees**: [Authentication latency and timeouts](https://down.guide/jenkins/DWN-1d8e7ad403) (Partial outage; lasted 42m; started 2023-03-13 16:10 UTC; Auth0 Authentication API, Authentication, Auth0 Authentication API +1)
- **Lucid**: [Incident with lucid.app](https://down.guide/lucid/DWN-5d3e292ab2) (Partial outage; lasted 33m; started 2023-03-13 16:33 UTC; Document List (US), Document Editor (US); us)
- **Daily**: [Problems connecting to rooms](https://down.guide/daily/DWN-7c948ff907) (Degraded; lasted 2h 34m; started 2023-03-13 20:36 UTC; Core Call Experience)
- **Shopify**: [Some Merchants are experiencing issues accessing Storefronts and Shopify Admins](https://down.guide/shopify/DWN-2290b7e6ef) (Major outage; lasted 41m; started 2023-03-13 15:24 UTC; Admin, Checkout, Storefront +1)

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