# What broke on 2023-07-11

- Incidents: 2 at 2 providers; major outages: 1
- Downtime: 1h 52m

## Worst
- **ServiceNow Cloud Observability**: [Lightstep experience major issues with web UI, query and ingest.](https://down.guide/lightstep/DWN-7272f74e4f) (Major outage; lasted 9h 28m; started 2023-07-11 03:21 UTC; US - Trace Assembly, PagerDuty Events API, US - Service Directory +12; us)
- **Mapbox**: [Elevated API Errors - Directions, Isochrone, Map Matching](https://down.guide/mapbox/DWN-9d795cfafe) (Operational; lasted 0m; started 2023-07-11 16:43 UTC)

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