# What broke on 2023-09-15

- Incidents: 4 at 4 providers; major outages: 0
- Downtime: 0m

## Worst
- **ServiceNow Cloud Observability**: [Errors and higher latency on all API endpoints](https://down.guide/lightstep/DWN-9712ef0594) (Degraded; lasted 6h 28m; started 2023-09-15 19:05 UTC; US - Trace Assembly, PagerDuty Events API, US - Service Directory +14; us)
- **Dropbox Sign**: [There's an increase in error during signing.](https://down.guide/dropbox-sign/DWN-9ada931e9d) (Degraded; lasted 2h 41m; started 2023-09-15 20:59 UTC; Send signature requests, Document signing through Dropbox Sign and Fax)
- **Mailjet**: [Message Sending Delay](https://down.guide/mailjet/DWN-93cef1de35) (Degraded; lasted 1h 39m; started 2023-09-15 03:00 UTC; SEND API, Outgoing SMTP)
- **Close**: [Background Processing Delayed](https://down.guide/close/DWN-ac6077f1fb) (Degraded; lasted 54m; started 2023-09-15 14:37 UTC; Application UI, API)

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