# What broke on 2023-10-19

- Incidents: 1 at 1 providers; major outages: 1
- Downtime: 3h 11m

## Worst
- **Gusto**: [that there is an issue that is currently causing longer than expected wait times for phone support. Our chat support is operating normally. We apologize](https://down.guide/gusto/DWN-5e17b08303) (Major outage; lasted 3h 11m; started 2023-10-19 14:05 UTC; Phone System, Chat System)

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