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down.guideby Sazabi
Daily and weekly recaps

What broke May 1 to May 7, 2023

Week 18: the week's outages across every provider down.guide reads, in UTC.

incidents
9
major outages
2
hours of downtime
4
4h 23m
Down Index

The week's worst, by score

Scored 0 to 100 from impact, breadth, reach, duration and acknowledgement.

  1. ServiceNow Cloud ObservabilityMajor outage
    intermittent UI unavailability issues
    lasted 2h 35mUS - Service Directory, US - Dashboards, US - Notebooks +3us
  2. GustoMajor outage
    Most users are unable to access their Gusto account
    lasted 21mPayroll, Benefits, HR
  3. ClosePartial outage
    SMS provider issues
    lasted 2h 37mSMS
  4. GustoPartial outage
    Users are experiencing site slowness
    lasted 12mPayroll, Benefits, HR, API
  5. AblyDegraded
    Issues with unbatched webhook and other service integration creation and delivery
    lasted 0m